Can't send coins

Support & Feedback English
1

I get this error on any transaction

20200215_161401
20200215_1614011908Ă—4032 2.8 MB

1 Like
2

Please make sure to update your app first.
Get the links here:
https://community.trustwallet.com/t/where-to-download-trust-wallet/693/4

If you still need assistance, can you provide us the following information:

  1. Trust Wallet app version
  2. Crypto address
  3. Transaction ID (if you have any)
3 Likes
3
  1. Version 1.7.168 android
  2. 0x94394C7C6966720AE1e598eee061deeafa2C5F06
  3. I don’t have transaction ID, because can’t send coins.
2 Likes
4

I checked your ETH address:
https://etherscan.io/address/0x94394C7C6966720AE1e598eee061deeafa2C5F06
And there is indeed an ERC20 token on it, but no ETH.
You would need a bit of ETH to make transactions on the Ethereum Network.
Why?
Learn more here:
https://community.trustwallet.com/t/cryptocurrency-network-fees/1342/2

3 Likes
5

I sent Eth unit of o.o36 to an address, it was put on pending then after sometime it turned to error, I tried sending three times and the same thing happened, the funds is still in my wallet… How do I resolve this issue?

1 Like
6

What version of the app do you have?
Please try to re-import your wallet.
https://community.trustwallet.com/t/how-to-re-import-your-wallet/564/2

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8

I have a similar issue. I have some OKS (Oikos, a TRC20 token) on my trustwallet. When I try to send them i get an error everytime. I do have enough TRX in there to cover fees etc. I heard that OKS isn’t supported by Trustwallet and now my OKS are stuck in my wallet until Trustwallet supports the token. I just cant imagine that I could successfully send the coins to my trustwallet back cant send them out? Help please

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9

I narrowed down the problem. It is not SNT since ETH also did not send to Binance. I can send coins to other wallets and exchanges EXCEPT FOR Binance (the main central exchange). Please help.

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10

I narrowed down the problem. It is not SNT since ETH also did not send to Binance. I can send coins to other wallets and exchanges EXCEPT FOR Binance (the main central exchange). “The data couldn’t be read because it isn’t in the correct format. Code: 504”

  1. Trust app version: 3.4 (342)
  2. Crypto deposit address 0xfd1ac2b4ae6bee3c8f1e6d645bfeb3f35a5c07c9
1 Like
11

I cannot sent SNT Status Network tokens to Binance exchange. It says “The data couldn’t be read because it isn’t in the correct format. Code: 504”
I have sent many coins to Binance from Trust Wallet without issue. Please advise.

  1. Trust app version: 3.4 (342)
  2. Crypto deposit address 0xfd1ac2b4ae6bee3c8f1e6d645bfeb3f35a5c07c9
  3. No transaction ID.
    Thank you.
1 Like
12

I cant send my assets or swap them they are frozen. I have enough ethereum in my wallet, like 200 dollars and the fee is 15 dollars but it is pending for 2 hours now. This makes me absolutely crazy and your support is very difiicicult to find.

2 Likes
13

0xC7b48742AD00219406589F7a6A4f41088E74F01f

This is my ETH adress on my wallet. I can;t send or swap my VIDT erc20 nor can i send my ethereum anywhere. My whole wallet looks frozen. This is so annoying cause i am missing out on great deals now !!!

1 Like
15

i have the same situation, please advise how to send oks from trust wallet to exchange, thanks

1 Like
16

So I ended up importing my trustwallet to a Mathwallet using my trustwallet mnemonic phrase. Then sent some TRX to the Mathwallet for gas. Then from there I was able to send OKS to exchange etc from the Mathwallet

1 Like
17

Hi , ,i have a problem, why the adress of distination it change, it’s not the same,it have change 3 in capital letter, thx

18

Not quite the same, but I have some AWC coins in my Trust Wallet. It says they are locked and I can’t send them to other wallets or exchanges to withdraw. Can someone help me understand what it means for these coins to be locked, and how to unlock them?

19

You should be careful, you will find ,the adress of distination change, may be scam

1 Like
20

Hi ,why the distination @ change itis not the same I can’t send coin

1 Like
21

I have been trying to withdraw my USDC AND USDT for days but it’s always pending and there is no transaction hash. Please help me.!

Transaction Hash:

0x6eb4ed052109c3a368c9df83d45b7a02f3360613bdd68359d6e547268a477e97

0xb83363d28c6f72306b86bf2ff734ee78aec468c71f7cbffdf4183fae03b40160

0x8d3c0afcb412a8c5ba6cee9d3f0643c685d268b6b18678dc0d9c3616c4bb29c2

22

I have multiple ICON for Ocean Protocol in my wallet, and I can’t even send out my coin.

Please help

Transaction Hash:
0x4974503a4e40b34c06ca8cf913edbd06b51db6bd24eaf7feb5c0e92edfe37d6f

Status:

Fail