Can't unstake SOL

Support & Feedback English
1

Staked SOL a few weeks ago and cannot unstake. I do have enough unstaked balance to cover the fees.

  1. My trust wallet app version is Android 6.45
    [redacted]
  2. My Solana address (QR code) screenshot is attached
  3. My transaction ID for staked Solana is [redacted]
  4. My screenshot of wallet missing staked balance is attached.
    [redacted]
1 Like
3

Hi @Bjghanem,

Please attach a screenshot or video recording of the issue (error message) as well.

----
Heads up! Please be informed that we will never ask for your seed phrase; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.
----

4

There is no error, but i do not have “unstake” option even though i have SOL staked.

Cannot_unstake
Cannot_unstake1080×2400 97.6 KB

5

Please try a full reinstallation of the app.
Make sure you have a backup before you proceed.

Uninstall and then reinstall your app.
Follow this guide to restore your wallet.

Let me know if it works after reinstalling or not.

2 Likes
6

Thank you very much. Uninstalling and reinstalling worked! I am now able to see the “unstake” option.

3 Likes
7

Great! Glad to know that, @Bjghanem :smile:

A reminder to always stay safe while exploring the crypto space, have a read:

2 Likes