Coin not received

Hi this transaction is for binance to trust wallet me but don’t have crypto in trust wallet me
Transaction Hash:
0x41d7b774174033c1c73f3d6a57c6ca7034e163bf96098bae4cc4b20b1685e220
Status:
Success
Timestamp:
(Jun-11-2022 12:51:39 PM +UTC)
This wallet me in trust
0xe4a7f5ffc98dd9db327d3b0e3fd8644524d8f1da


1 Like

Hello @esvandi1893
Your tokens are in your wallet and you only need to add it manually as a custom token
Tap on the upper right corner in your wallet, search WETH and enable the one with Polygon.

1 Like

2 transactions said to have being successfully sent, but not reflecting in my wallet. This is the sender ID
TW3WXRdrzU61oVdu8uQyxzGVfYefGqkCmt

Pls can you investigate this. I am scared to continue on any transactions.

1 Like

@evganita To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like

Today I swapped SGMT to BNB on Pancakeswap. And I did not get BNB. On my main wallet I can seen the same ammount but in SGMT and BNB wallets there are 0. This is my Crypto wallet address

0x84f54e5E704fF8Db1dE3243437714CA658EB2e3f

and this is Trasaction hash

0xbfb172c812269f4a0fb1ecd66143f1d1d91be8660c73ae3693216ebaec28ac50

Please, help me

@LevanD When swapping tokens for the first time, you have to approve it first to be spendable and that is what you did just now.

Since you are done approving the token, you need to enter the amount that you want to exchange then press the swap button.

All in all, you will confirm two transactions: approve and swap

NB: Both token approval and swapping transactions needs gas fees.

Read more: What is Token Approval?

1 Like

What can I do now? Can you advice me next steps? I agree to get SMGT back (cancel the transaction) or get BNB.

Crypto wallet address 0x84f54e5E704fF8Db1dE3243437714CA658EB2e3f

Trasaction hash

0xbfb172c812269f4a0fb1ecd66143f1d1d91be8660c73ae3693216ebaec28ac50

@LevanD Since you already approved that token for swapping, you can make the swap.

1 Like

How? I have 0 SGMT on my account after trying of swapping and still have not got BNB.

@LevanD This is your wallet address and you still have 20k of that token

1 Like

It says “aprove SGMT 0”. Probably I swapped them to wrong address and they “stucked” somewhere. On the main screen of the wallet it show I heve 173$ which is 20 000 SGMT. But Im not able to use them b/c aprove SGMT is 0. Could you plese have a look at my account and help to resolve the iasue?

@LevanD When you approve, the value displayed will be displayed because you only need to pay the gas fees for approval which is in BNB and once approved, you can make the swap.

1 Like

0x6f7a88274647ad54bcbe25e9d28c51ddb6b5b55f

Could you please check is the contact adress right? And how can I pay gas? I can not see the option

@LevanD Yes that is the correct contract address.
All you need to do is do the same steps you did earlier before the approval.
They are basically the same (Approval comes first and is only once).
Simply go to Pancakeswap and try making the swap again.
Your tokens will be swapped.

1 Like

I have the same problem I have sent the shiba and ape from Binance And I cannot see it in the trust wallet

@Zotos To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

Sorry fo disturbing you so much is it MY contact address? I looked now and the address in BNB wallet is different

@LevanD The contract address is for that token and is different from your receiving address.

1 Like