Crypto not reflecting on my wallet

The Bitcoin in my account is reflecting on both the explorer and transaction history but is not reflecting on my wallet even after reimporting the wallet.

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@Nuraddeen1 Please try switching your internet connection then restart your device after.

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Dears,
I have done a swap between from bnb to Nei yesterday. I spent ~350 $ bnb but only received ~160 $ of Nei.

Here is my transaction hash on bscscan:
0xb95a5f744b018e079ff4407ba0d91a182f11b00fdffb3b578691a0cf5e7a42ff

Can anybody tell me what’s happened?

Thank you all

@A.zaynali You received the correct amount as your swap.
You can confirm below

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My crypto is still not in my balance but deposited. Please I really need your help. My balance won’t update

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Hai Mr.Tobi,

How are doing sir ? I hope everything goes well, I need favour from you.i saw so many issues you given solution. Great :+1:

My issue is, my fund in stuck in Blockchain past two days and I tried so many way to send wallet but I couldn’t

Hash transaction : 0x643aa611be7b002f6e8ab55472ae50c8524abf0d962bb17cda6e3820d1f240b5

Trustwallet address: 0x1e32477222430346ba9f0feeb96115004133c880

Hope u can give me the solution.
Thanks

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@Steve2288 I’m not exactly sure what you mean by that, can you explain?

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I received the fund but it’s in Blockchain…but not shown in the wallet…may I know what should be the reason…any idea sir?

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Same problem here. My tokens are lost from the app but still in the address in bscscan. Anyone can help me?

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@Steve2288 @Ferchu10100 Please try to add the token manually.

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Done manually as per instructions given by customer service via email.

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No value at ETH Blockchain and no gas value in eth Blockchain too. What I should do now ? Pls tell me sir.

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I m stuck there, I don’t know what is phrase I need type. Really make headache. Too tired.

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