Didn't received transferred Safemoon tokens from TW to SMW

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1

Hi.

I tried recently to transfer my Safemoon tokens from Trust Wallet to Safemoon Wallet, around 34 mil tokens, and I received on my Safemoon Wallet almost nothing (0,000000001 SM). I had some BNB Smart Chain for the gas fee, but I got almost nothing on SMW.
Of course, all my tokens from Trust Wallet dissapeared.

Help please.

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Me too! I have the same issue I send 340mill Safemoon from Trust wallet to SMW and I received 0.000000001? We need help ASAP.

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Hello @Nickr2021 @me_symbol94 Send your wallet address and transaction hash in plain text (copy and paste here). And balance screenshot.

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Hello Alan, I was having the same issue, i have reported to the Trust helpdesk. Is there a way to recover the balance? Thanks

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I had the same issue last night I sent my SAFEMOON tokens from trust wallet to my SAFEMOON wallet and they are not showing and also no record of the transaction how is that possible

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Hello @TonyM1 Send your wallet address and transaction hash in plain text too (copy and paste here).

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Hello Alan, is it possible if you could check mine too?

Hash: 0x911117136b529145f3963123a7f9c6afaa32a14938be90cc36aee9ae5923c760
wallet: 0xfdbc6d3f6dc439d17e618f0d6d502798d1641c22

thanks in advance

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@Benny123 you actually received 0.000000001 SafeMoon. You can check yourself on explorer. If this is mistake I think it is better to contact SafeMoon team for clarification. Trust wallet will display what you received.

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Hi , I swapped my safemoon tokens last night from v1 to v2 . The website said that it may take while to receive v2 tokens , im still waiting, will kindly help me how to get safemoon v2 in my wallet?..

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@Asffand_kttk If you received less amount or not received at all it is better to contact SafeMoon project team for clarification on this issue.

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Hello Alan, yes correct I have received 0.000000001. I have transferred 12,000,000 safemoon token. But why I only received that amount?

Is the problem from the safemoon wallet side?

Oh I can`t attached screenshot here yah.

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@Benny123 as I told you above Trust wallet will display what you received. Contact SafeMoon for clarification on your issue.

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0xd50408dd318750F10902fc9Dd3224b16538fC5db

Hi Alan there was no transaction hash showing after sending to my SAFEMOON wallet from Trust wallet

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So should I try that double transaction to recover my tokens ? @Alan47

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Hey Alan thanks for your reply the transfer doesn’t show full stop in my trust wallet transactions under SAFEMOON or on back scan asa transaction

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@TonyM1 here is transaction: https://bscscan.com/tx/0x97b0368bd3a97cfb6cf58aa25fa30b38548be01dcfc3eaad6d8a82bbfe656948

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Hi Alan that’s not the one as I sent at the times value of around £1400 in SAFEMOON tokens

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@TonyM1 I can’t see any transaction other than the one I sent above. There’s no proof for this.

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I am also aware of this transaction but that’s not the one what else can I do

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I had 819,397,282 SAFEMOON tokens and they have all disappeared with no transaction hash and the only response is there is no proof ???