从币安提取eth至trust wallet 未收到

我也是同样问题
请问楼主和楼上的问题解决了吗 ?

从币安提取eth至trust wallet 未收到

Uploading: Screenshot_2023-02-05-23-49-27-621_com.binance.dev.jpg…
Uploading: Screenshot_2023-02-05-23-49-47-315_com.binance.dev.jpg…

Hi @some,

Thank you for reaching out to us! Please send the following information so we can understand more about your situation:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Android or iOS version of your device (please take a screenshot and upload it)
  3. ETH QR Code (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
  4. Transaction hash or link (if you have any, please copy and paste)
  5. Further details about the issue (please explain what you were trying to do)
  6. Screenshots of the wallet (including errors or missing balance)
  7. Video recording of the issue (upload it via Google Drive, then share the viewing link here, and make sure the permission is updated [example: https://i.imgur.com/o4f1ABK.png])

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Heads up! Please be informed that we will never ask for your seed phrase; talk to you via WhatsApp, Telegram, or other platforms. Also, we will not request fees or payments to provide you with access to your funds. Be vigilant against scammers and impersonators, and report them to us immediately. Stay SAFU!
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=============== Translated by Google - 由谷歌翻译

感谢您与我们联系! 请发送以下信息,以便我们更了解您的情况:

  1. Trust Wallet app版本(打开app,进入app设置,点击“关于”,截图,附在此处)
  2. 您的设备Android或iOS版本(请截图上传)
  3. ETH二维码(按发送按钮附近的接收图标,截取二维码,并附在此处)
  4. 交易哈希或链接(如果有,请复制粘贴)
  5. 有关该问题的更多详细信息(请说明您尝试做什么)
  6. 钱包截图(包括错误或余额不足)
  7. 问题视频录制(通过Google Drive上传,然后在这里分享查看链接,并确保权限已更新[示例:https://i.imgur.com/o4f1ABK.png])

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小心! 请注意,我们永远不会要求您提供助记词; 通过 WhatsApp、Telegram 或其他平台与您交谈。 此外,我们不会要求费用或付款来为您提供资金使用权。 警惕诈骗者和冒充者,并立即向我们举报。 保持安全!
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感謝客服及時回復,參考了別的帖子問題已解決,屬於轉賬網絡選擇的問題,因第一次使用trust收款,不太熟悉規則,trust收款地址沒有轉賬網絡選擇,而且所有轉賬通道都使用同一個收款地址,但平臺或其他地址打款時需要選擇相對應的網絡通道,所以需要用戶搜索手動添加相關轉賬網絡的幣種!這點對於新用戶或者不太熟悉的人不太友好,因為數字貨幣種類繁多,各種相關支持的網絡通道亦繁多,希望可以做到錢包有相關幣種到賬可以系統自動添加相關幣種顯示于個人錢包主頁

You’re very welcome!

Thank you for the feedback! I’ll pass this along to the team.

A reminder to always stay safe while exploring the crypto space, have a read:

Remember that we will never ask for your seed phrase; talk to you via WhatsApp, Telegram, or other platforms. Also, we will not request fees or payments to provide you with access to your funds. Be vigilant against scammers and impersonators, and report them to us immediately. Stay SAFU!

=============== Translated by Google - 由谷歌翻译

不客氣!

感謝您的反饋! 我會將其傳遞給團隊。

提醒您在探索加密空間時始終保持安全,請閱讀:

請記住,我們永遠不會要求您提供助記詞; 通過 WhatsApp、Telegram 或其他平台與您交談。 此外,我們不會要求費用或付款來為您提供資金使用權。 警惕詐騙者和冒充者,並立即向我們舉報。 保持安全!