Is there any fee for having incompletely transferred funds returned to Trust wallet from an exchange on the ‘trust wallet’ side of the transfer? In other words, the exchange (kucoin, binance) may require a fee to send the funds back, but does the trust wallet require a commission prior to returning the coins to the software wallet itself?
(In other words, Last transfer was successful but missing the ‘memo’ portion so was not deposited to exchange, they will resend to trust wallet for a fee, but does trust wallet require a fee prior this also?)
hi,
i have the same problem,
i have sent SHIB token from my Trustwallet (bep20) to my Kucoin wallet (Erc20) but due to the wrong address, it did not arrive,
now Kucoin has Charged me 100usdt, for returning it Trustwallet,
as you say after returning i can have it in my wallet at once?
Hello @rezaEkrami
Please do your due diligence and ensure you spoke to the real support team of Kucoin.
If they agree to send your tokens back, you would be able to view them in your trust wallet once sent back.
