I sent 780 usdt erc20 from ndax to my trust wallet usdt erc20. The fund has never arrived. I contacted ndax and they confirmed the amount was cleared from their end. They asked me to provide my txid to trustwallet. The address sent was correct.
0xAa4b29f63C8a2299d12E35b0C20eeA1b32eF0a3C this is the address that is showing now. But if I search the previous address I posted in trust wallet, it shows usdt , when I select the usdt and click recieve, I’m getting the first address.
I am 100% sure I copied the address correctly. I double check a few times since I know the fund once lost cannot be returned.
If you can guide me how I can post screenshot here, I will show you the search result
From transaction hash/ID You sent above, it shows you withdraw your USDT directly to USDT contact address not Trust Wallet address. The current address you sent above is different from one on transaction ID.
But I scanned the QR code instead of copying the address. Could this be an error that happened in the wallet ? Is there a way I can undo this without sharing my seed phrase ? ( I am not going to share it with anyone so scammers please stay away )
@Max123 as you said above, you sent your funds from Trust to Wirex, that means your funds are no longer in Trust wallet but in Wirex wallet. The one who’s responsible to help you is Wirex. We have nothing to do from our side, blockchain transactions can’t be reversed or cancelled once confirmed.
@Alan47 thank you for your response, this is the information you requested.
We basically have a friend who recommended StrikeX. We converted the money on smart chain then went onto pancake swap to do the transaction to StrikeX. All transactions shown below in the pictures. We’ve been advised that it all looks correct and it’s showing as successful but the funds haven’t come back to the wallet as StrikeX. We’ve also added a custom token with the contract address but it still hasn’t pulled the funds through it’s just vanished.