My wallet was robbed on two occassions Mar 31 for $568, and again today for $299. My 12 words are/were not stored on my phone. I wrote them on an envelope and keep in a safe in my home. Yet someone is somehow managing to get in and steal my crypto. I am very perturbed at this and willbe taking legal action.
@Tnrig Sorry to hear about your recent experience. Here are the possible reasons:
-
You shared your 12 words (via phishing, social engineering, etc.);
-
You saved your 12 words in a very bad place;
-
Your device is corrupted with malware;
-
Someone had physical access to your device;
-
You entered your recovery phrase on a fake/clone app;
-
You transacted with a malicious DApp.
Unfortunately, confirmed transactions at blockchain are irreversible. It is your responsibility to make sure your wallet is not compromised since the app is a non-custodial wallet (meaning, you SHOULD be the only one who holds the secret phrase and private keys).
Please read and understand this:
Learn more about how to protect your cryptos and new wallet:
A malicious dapp is the only possible explanation. I have malware, ransomeware, and anti hack software on my phone. I have uninstalled trust wallet and gone back to coinbase…they send a txt with verification code that has to be entered before any outgoing transfer will be completed…if trust wallet had that I never would have lost my crypto