Haven’t not received coins to my coinbase wallet

[quote=“Yacoub1234, post:1, topic:309102, full:true”]

I transferred some coins and still haven’t not received coins to my coinbase wallet . my money and my coins just disappear on my trust wallet ,then I can’t check any transaction on trust wallet means the money is gone, the coins is gone, I try to reach you guys several times, and just receive this same answer to follow your steps


Hello @jlc2203 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

1 Like

Hi Alan did you receive my e-mail with the information requested ? thanks

@jlc2203 I didn’t send you any email. Please, upload details by replying on this thread.

i receive and email from
[email protected]
and you asked from some info
here the attachment

@jlc2203 that is automated system email.

Send your wallet address and transaction hash in plain text too (copy and paste here).

i have not the hash because i can’t see any transactions on my trustwallet
here the address

Send your wallet address and in plain text too (copy and paste here).

My Public Address to Receive ETH: 0x67C9d755158Aa6F180B83E4967C3D4DcC3290503

Pay me via Trust Wallet: https://link.trustwallet.com/send?address=0x67C9d755158Aa6F180B83E4967C3D4DcC3290503&asset=c60

@jlc2203 this address is not the address on QR screenshot above. Send the correct address please.

I’m having the same issue. Just sent coins from Trust Wallet to Coinbase Wallet and nothing is showing up in my Coinbase Wallet but it is removed from my Trust Wallet. Help please!

Hello @Dacuna87 Please contact the customer support of Coinbase so they can assist you with the deposit issue.

you can check this
transaction hash

0x2846b72279a46b5e96f9 7f771f05f5d3230 e6a642d3d0





@jlc2203 transaction went successfully to your destination address. But I think Coinbase doesn’t support BEP20 assets.

Please contact the customer support of Coinbase so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.

Thanks, can you please provide the address where the despot was send it, because I have not access or I can’t find any information on trust wallet to see my transaction history , thanks

can you please provide the address where the coin was send it and receive coinbase says they have not transactions registered

Wallet address:
Transaction ID:

Help me please Idk what to do, I haven’t received my ETH and the transaction says completed, on the BSC Scan, it says that it was send to my wallet adress.

I’m sorry but why does this keep happy with trust wallet,I’ve been scrolling and I’m seeing everyone going through the same thing but absolute no solution from the trust wallet team I’ve been waiting for a reply for months now ,and while reading all this problems it seems trust wallet is the issues but the supports seems to be pointing their fingers at others exchanges so frustrating

Hello @Tobal
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0x2170ed0880ac9a755fd29b2688956bd959f933f8
Decimals: 18

Can you explain what the issue is? Providing your receiving address and transaction hash in plain text and screenshots will be helpful too.