Help on Smart Contract Call - Swap pending

Hi - I used Trust Wallet app to swap From BNB Smart Chain to BNB. I’m seeing that it got sent to “Smart Contract Call” No clue where my funds are or why this has happened given I connected my trust wallet for the transaction.

There was not option for anything else. Can I get my fund back or have it complete the swap?

Please help

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)


adding this on if it can help you help me.

Transaction Details

Thank you in advance…

here you go you.

  1. version 6.8 (681)

  2. BNB - Crypto wallet address

3.Transaction hash or link

4.Screenshots of the wallet


Hello @Jchan245
You swapped your BNB for BEP20 ETH.
You need to add it as a custom, click the upper right corner in your wallet and search ETH then enable the one with BEP20.
Learn more here:


that’s a lot of work for a beginner …

is there any way to reverse the transaction?

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@JennyMillan the whole coin only $400… I willing to give you $200 to have this fix… Get transfer to any o ETH in coinbase… … I’m a man of word.

Thank for all the help, but unfortunately i’m not that technical add submit the logo,etc…

I was able finish up to BEP20 EverETH

Address to recieve:

i’m stuck on #5. Request to Update Token Information - i’m not tech savy on this part

You can request to have the token info added to the codebase. Please check the instruction on How to Submit a Token Logo.

any other options or suggestion?

1 Like

Hello @Jchan245
Please follow this guide

Click on the upper right corner first

Then search ETH and then enable the one with Binance-peg Ethereum

Please be aware that not all exchanges/wallets support BEP20 deposits in case you want to withdraw out of your Trust wallet therefore you need to confirm before you withdraw out.

Hello team, I had a swap from USDT to BNB from my trustwallet. The transaction is showing as approved however it is still showing in USDT. Kindly assist with this issue and do the needful. Awaiting for your response. Thank you.

Hello @abhijit.handore
When swapping tokens for the first time, you have to approve it first to be spendable. And, that is what you did just now.

Since you are done approving the token, you need to enter the amount that you want to exchange then press the swap button.

All in all, you will confirm two transactions: approve and swap

NB: Both token approval and swapping transactions needs gas fees.

it now show in TRUST as Main Wallet. At least i see it now.

I like to send to any coin in coinbase.

What is your suggestion to what and how?

Why is wspp showing incorrect balance???

Hello @Jchan245
You can contact the Coinbase team to know if they support BEP20 deposits.

I can’t seem to find ETH erc20 on the search on TRUST.


Hello @Jchan245
ERC20 ETH is already enabled in your wallet
It is the second token in the screenshot you sent

Hi Jenny, thank for continuing to help me on this.

you mentioned:
“ERC20 ETH is already enabled in your wallet
It is the second token in the screenshot”

when I tap on it, it doesn’t show ER20, instead it shows “COIN”


Yes that is on the ERC20 network.
If your tokens are not visible, please provide your receiving address so we can check on the explorer.

Here you go…