Help support dear

Continuing the discussion from i sent token wrong token adress:

Hi help dupport dear;
I send afew my ada’s crypto to wrong addres on binance smart chain net.
What do i do now?
Please help me.
Thanks for your help.:sparkling_heart:

Hello @VahidRadnia To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

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2 posts were split to a new topic: 2 days have not arrived yet

Hi! Can you also assist me? I swapped Catecoin to BNB, transaction was successful but i didnt receive the funds on my Trust wallet

  1. 6.11 version
  2. Wallet address: 0xA3f01d32A4Dd3b02aE09170cE5655d7B08384611

Transaction id 0x4a47a24beeb5b3174fb2ea29fd65e18bca0f7f7fdcabc513f76898bf1ec38e1c

im sorry i cant upload my screenshots. it says “Sorry, you can’t embed media items in a post.”

this is my first swap transaction : 0xa3f01d32a4dd3b02ae09170ce5655d7b08384611

hello! i received an email using your name handle (could be phishing). please comment here if you have further instructions with regards to my concern. Thank you so much…

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@wrapped148910 your transaction was successfully completed but it seems your funds redirected to another address (0xFc8A5196643A02EC3357Bfa38619E86E9650D204).

This usually occurs when you swap your tokens on phishing/fake DApps sites.

Can you tell us where did you find the link used during swapping? Send screenshot displaying the site with link visited visible.

@wrapped148910 that is phishing. I didn’t send you email. Unless automated system did. You can send screenshot of the email received.

i checked my browsing history and realized it was not the official website of pancakeswap… is there any chance of recovering my lost funds? :frowning:

i received the emails through google mail from these usernames

alan47trustwalletagent
benjamintwtrustagent

theyre just phising for information like seed phrase etc.

the legit PancakeSwap link is: https://pancakeswap.finance/

Be careful next time double the link before connecting your wallet.
Unfortunately, confirmed blockchain transactions can’t be reversed. We’ve nothing to do from our side.

That’s scam emails, just mark as spam.

Hello, admin, I have purchased tokens in my wallet Ethereum, but the wallet has not been deducted, and I cannot send the remaining Ethereum

0x003ce2e51c47ce0e0102b7693e488ffd10c0cd70ffb4e98a23ecf92bfcba2447

A post was split to a new topic: I TRANSFERED BUSD from Binance to Trustwallet

Hello @wwyyds, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Ethereum
Contract: 0x20f6a313cb250062331fe70b9567e3ee5f01888b
Decimals: 18