hi, i have been done a ada network transaction, but i did not enter memo (tag) and i miss my coins. how can i retrive my coins?
3 Likes
You do well to contact the receiver and don’t forget to track your Transaction ID. If exchanges, they can help retrieve your fund. Though many of them charge for this help 
3 Likes
Hi,
I want to sell (CRPT) to something I can cash out. For example to BNB!
Although from the transaction I would get lots BNB I can not pay transaction fee with the new BNB. To buy BNB for minimal transaction fee I have to pay at least 50€ on my BNB wallet which is inappropriate as well! Is there a solution?
This apopars really stupid to me for an action requested that simple.
Thanks for your help,
Mario
2 Likes
My deposit order is pending and what can I do to speed up the outgoing order?
4 Likes
Hi @ducnha,
To better assist, can you provide us the following information:
- Trust Wallet app version
- Crypto address
- Transaction ID (if you have any)
- Further details about your issue
2 Likes
почему при использовании адреса кошелька ltc, пишет, что адрес не действительный
1 Like
Hello, I am also trying to contact Trust.
I have a problem: for the past 2 days it seems that Polkadot’s transactions are not being broadcasted from the app. They will just go on pending forever, Can you guys take a look at this? I have my funds locked on your wallet because this
I have withdrawn three currencies ETH LINK EOS from the BINANCE exchange on September 11, 2020. The wallet received only ETH. Later I saw that all currencies were withdrawn to one wallet number. Help in finding LINK EOS currencies. You can find them and return them to me. Thank.
You have successfully withdrawn 0.27731000 ETH to the address.
Your output address: 0x4E5852cfF91E9abfFE7b41e98f6d5aCB0ed0bED5, txid - 0xa64bbfcefee65e3d260bf5a4291c55f694de7572764c0cc17bf25c93ea9be2bb
You have successfully output 7.97500000 LINK to the address.
Your output address is 0x4E5852cfF91E9abfFE7b41e98f6d5aCB0ed0bED5, txid is 0x4037ccb93356ff932d1baacd39a34fc7ede91c35a2d9d6178134c6d46f281250.
You have successfully withdrawn to the address 35.35000000 EOS.
Your output address is 0x4E5852cfF91E9abfFE7b41e98f6d5aCB0ed0bED5, txid is 0x182ddd3f277547d4bc25676d0d7930930fc4f74c4a11f3eb7dcd631014dac741.
Hi @EMG,
To better assist, can you provide us the following information:
- Trust Wallet app version (go to settings and press “About”)
- Crypto address
- Transaction ID (if you have any)
- Further details about your issue (please explain what you were trying to do)
- Screenshots of the wallet (errors, if any)
@anatolii your wallet only contains ETH, please check your Binance account again to see if you have successfully withdrawn it.
https://etherscan.io/address/0x4e5852cff91e9abffe7b41e98f6d5acb0ed0bed5
1 Like
@anatolii I checked your address through BSC explorer and I saw you withdraw EOS BEP20 and LINK BEP20, Both transactions succeeded and all balances added to your wallet. 
What to do?
make sure you have latest version of Trust app and tap on top right corner and search EOS and enable EOS BEP20 and also search LINK then Enable LINK BEP20.
See the screenshot
3 Likes
Was trying to put bitcoin in Hugo’s way account and I let the time expire my question is how am i refunded for that and once I noticed I let it expire I canceled
Hi @chad84,
Please contact the service that you are transacting with directly so they can assist you with your concern. There are no issues on our end.
I was instructed to contact you since I sent it from here the only issue is the transaction ended up expiring
I did and what happened is The transaction expired and and it wasn’t put back on the wallet so I’m trying to figure out where it went
In that case, it is in their wallet already. Trust Wallet cannot revert back the transaction once it is confirmed in the blockchain network. Please explain to their customer support directly so they can assist you with your deposit.