you can post here if you have a problem or you want some guidelines but if it is about your account related then,you can contuct thier support…don’t worry they will answer as soon as possible…you can also follow thier twitter.,for more info’s and question they have active admin in twitter.
I’m getting frustrated because no one’s helping with this issue when I’m setting up Trust wallet everything is done I want to do is buy eth but when I do this thing comes up that says setting up liveness check I click to start lightness check nothing happens but I can’t buy it until the check is done who knows how to get the liveness check finished
I usually buy on binance and send to trust wallet but because of you I try to buy using Trustwallet it took me to moonpay and I was able to buy after completing the liveness.
After filling my details and uploading my means of identification, I was taking to the liveness page. There is an oval shape where you will postion your face then click start. it will show you text like move your face away or move closer. Till it capture your face. I went through this about 3 times before it becomes sucessfull. Pay attention to the instruction.
likely problem why its not going through for you may be that you didn’t allow the page to access your camera. when it prompt for permission to access your camera kindly allow as no liveness test can be done without your camera.
I hope this help.
I am available to answer any other questuins you have regarding this if I have the answer.