I bought Eth on moonpay for over 6 hours ago and still it not on my wallet yet. Transaction says completed and delivered but the coin is not showing in my wallet. Please help …
Apologies for the inconvenience.
Please reach out to the 3rd party crypto provider for immediate assistance.
Same thing with me but I bought bnb. I am still trying to figure out how to get it to appear
I’ve tried to transfer btc to coinbase and it’s been taking for ever to confirm.not 1 confirmation just says pending unconfirmed for about 6 hours now
Can you provide more information
- Your app version
- Your receiving wallet address
- Screenshots of any error
Can you kindly type out your ether address or if there is any transaction ID, do send that
I am having the same issue. I bought ETH hours ago and the transaction says delivered but when I go to check on the transaction it says it doesn’t exist. Here is the transaction number: 0xd430cab993541b3a9b6a7a7d9d0ff3f53718c2e90733ea66b67d53424cde8418
Eth wallet: 0x626e96f8c11bDb9379CecF0535b2740CAa3c0745
Transaction IF: ece0ab4e-701b-4235-8312-aa13777540fc
Thank you for your time and help on this. I do really appreciate you for real.
Can you try contacting the crypto provider again and get to know what the delay is?
Hello @TheCryptoBarnacle kindly contact the crypto provider to know why the deposit is being delayed.
I have been trying since morning and they keep referring me back to Trust wallet support.
They keep replying with automated emails only. I’m kind of tired of this loop I got my self into.
I did. They sent an auto message. Its impossible that the address is wrong. Its auto generated because I bought straight out of from trust wallet. So I’m stuck in a hot potato game between trust wallet and the purchase provider partners. Goodness. This is why I like Amazon. One stop shop and no hot potato.
Same thing with me it was working good lastnifht decided to buy more this morning at 6am and it is now 5 pm and still haven’t received bnb but it says it was approved and it’s been taken from my bank account
Same here. Bought this morning and processed at 8am 4/16/21 still nothing been 9 hrs.
Happend to another girl I seen trying to buy SPE and she just got hers awalago
I’ve sent all information trust wallet asks for, transaction id, address, and app version. Makes no sense to wait half a day and still have no idea as to what’s going on