I can’t withdraw trx from staking

Support & Feedback English
1

I decided to take my trx from staking. After 14 days have passed, the tokens are in the “processing” status. About another week passed and they still did not arrive in the wallet. I can’t do anything about it, neither throw them back in nor take them out. It feels like they are just stuck in the system. Please tell me what can be done about this?

28 Likes
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Hello @ilusha2274
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, then attach it here)

  2. Crypto wallet address (press the receive icon near the send button, copy and paste it here in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

15 Likes
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Hello, I am sending information
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Processing: IMG_5919.PNG…
Processing: IMG_5920.PNG…

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For some reason the photos are not loading

  1. Version 10.1 (827)
  2. TJsBNy3fvkPNXHpnpWnHMDNS7T7rY6PSK2
  3. 5dd9fe557104e4e8a1138bb9cef948eb409658255820bdca12e307997679bb52
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Hi @ilusha2274 When you upload something on our website wait until it’s done. We can’t see the image, just words try again.

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Can i make another withdrawal from my wallet regardless of the one that’s still pending for over 28hours now without it bringing up issues or getting my transaction hooked

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I have a mistake “An error occurred: Sorry, you can’t embed media items in a post.”. I send it in writing.

  1. Version 10.1 (827)
  2. TJsBNy3fvkPNXHpnpWnHMDNS7T7rY6PSK2
  3. 5dd9fe557104e4e8a1138bb9cef948eb409658255820bdca12e307997679bb52
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@ilusha2274 You should be able to upload a screenshot

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IMG_5917
IMG_59171179×2556 97.3 KB

IMG_5918
IMG_59181179×2556 231 KB

IMG_5919
IMG_59191179×2556 180 KB

IMG_5920
IMG_59201179×2556 120 KB

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@Tobi
I was able to send screenshots. What are the next actions???

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I have the same problem, I can’t unstake

Version 10.1 (827)

TVeUMRfWWPR4R9AAtFewu9ZzHDtCNLLYd9

72c27387b2a14696bedea9fe5949ae4651ab88fb5fa10eb59c346273f48e71f3

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@Rojoscuro What’s the error you get when you unstake?

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15 days out of 14 have passed and the funds have not been released or any button to claim or unstake has been enabled

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@Rojoscuro Your tokens will be available at the end of the 15th day.

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@Tobi what should I do???

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@ilusha2274 Can you please reimport your wallet and see if the error is still there?

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@Tobi How can I do it???

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@ilusha2274 Please see the guide below:

3 Likes
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Hello.
I am facing similar problem.
I’ve unstake my trx , the wallet displays it’s value and yet It’s not there.
It keeps showing it as being claimable and yet There’s nothing there to claim after I hit the claim button.
It’s like it’s stuck in-between

1 Like
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@DComplex Please provide your receiving address and also a screenshot of your wallet.

1 Like