I can't find my bitcoin in my trustwallet

Support & Feedback English
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8

@Creed1 Do you have a transaction hash ?

2 Likes
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Can’t sent you text you on telegram it keeps showing error messaging. Don’t can’t I see the Token code on my account?

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@Creed1 That’s an impersonator ! I would not text you anywhere else.

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Mine has been resolved. The bitcoin appeared in wallet this morning. Thanks

1 Like
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Please get rid of him, please what can i do for this issue am having now

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@Creed1 Check your address on the blockchain explorer

1 Like
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Okay, done that already and it shows 3 of 3 transactions and 48 confirmations. What next

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@Creed1 If it’s confirmed on the explorer, then it is in your wallet.
You can follow the troubleshoot guide below:

If your tokens are still not shown, please open a support ticket:

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What did you do to get your btc back I have similar issues more than 3 days now.

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Hello please i cant send out bitcoin so i deleted the app and reinstalled it back but now i can’t find my bitcoin on my balance but showing on explorer please how can I resolve this

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@Sordman Please follow the troubleshoot guide:

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I did that couples of time but still the same please what can I do hope my funds is safe

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@Sordman Please open a support ticket from your Trust wallet app.

**Settings → Support

or at support.trustwallet.com**

To reduce response times from customer support, please include the following info in the ticket:

App version, device model, wallet address, TX hash (if available), and the blockchain + assets you’re experiencing the issue with, and any relevant screenshots or videos to duplicate the error.

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I had same issue and changed my wifi connection and I got my funds, try another wifi or another internet connection provider, Goodluck.

3 Likes
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Yes, seems like that was how I resolved mine too. I remember switching to another Internet network that morning before it appeared in my wallet.

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![IMG_1503|454x500](upload://
![IMG_1501|231x500] :face_with_raised_eyebrow: face_with_raised_eyebrow: face_with_raised_eyebrow:

1 Like
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Hello im having the same issues. Bitcoin was sent to my wallet. Its showing completed in history and explorer but the money is not reflecting in my account

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@Ricchchris I responded to you already, please ask under one topic.

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Hi
have the same problem today. On my balance in Trust Wallet there are less funds than there should be according to explorer.
I tried to do all you recommendations but it doesn’t work. I have already made a Support Ticket. Could you tell me, please, where I can check the status of the ticket?

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@Kliv If you opened a support ticket, please wait patiently for a response.

1 Like