I can't see my balance in the app, but in my coins i can see

Support & Feedback English
,
1

I received some BTC in my wallet and I can see it. But in my balance showing zero I don’t know why?

    1. This my transaction has: 1d89dc0441623e922b596a5247bcd470ab5d54a2c0876d77874233eae1d0e62e
    1. My address: bc1qsx50nmh0vy94z56y35gm5teufp765sure9qx5x
    1. App version: 10.3

Thanks

4 Likes
2

@Nduli Please follow the troubleshoot guide below:

1 Like
3

Please have you now seen your funds and your balance because i am experiencing the same challenges and none of the troubleshooting options worked

1 Like
4

@Samiestunt Can you specify exactly what chain you’re experiencing this on ?

1 Like
5

I received some BTC in my wallet and I can see it. But in my balance showing zero I don’t know why?

My address: bc1qrhe6j6p9d94kqmxjj97tkj32dzkytl0hn53850

Thanks

1 Like
6

@Gabriellaparker Please switch your internet connection, reimport your wallet and check again.

7

Hello Tobi please I need help. I want to make complaints about something very important.
I received BTC with my newly created trust wallet just about several hours ago and up till now I haven’t seen the coins appeared in my balance but it in my history explorer that a transaction as been completed but I can’t find it anywhere else aside my history please address this.

8

@Simmi4 Please check if your app is up to date first then reimport your wallet after and try again.

11

Yes I ham using the latest version and I have also re imported but no avail please I really need my money out asap .

12

@Simmi4 You can try to reimport into another wallet and then send out from there.

1 Like