I didn’t received the Btc that was sent to me

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79

yed bro i have done everything

hello thanks

Version is = 11.0.1(943)
model - Iphone 15 pro max
my btc = bc1qykscuh84ldvtnsxrykzc7tezwdvz9nfjf3drzm

assest issue i am experiencing with is bitcoin i cant send recieve nothing i can do
hello i tried in other wallet to but there funds are showing completely ZERO and in my main phone its showing me the balance but still i cnat send anything

80

I received BTC few days ago, it’s showing in the explorer with the balance but it’s not reflecting on my trust wallet balance, please help

81

@Benard1 There is an update on the app store with a fix now, please update your app.

82

I just updated my trust wallet app but it still didn’t reflect, so what should I do?

83

@Benard1 Please open a support ticket through your Trust wallet app regarding this.
To reduce response times from customer support, please include the following info in the ticket:

App version, device model, wallet address, TX hash (if available), and the blockchain + assets you’re experiencing the issue with, and any relevant screenshots or videos to duplicate the error.

84

I have done that, and since two days now I’m yet to get a response. What do I do?

85

@Benard1 Please wait patiently for a response.