I dint receive my eth and ftm


i transfered my eth and ftm from binance to trust wallet yesterday
the status in binance is completed, but both didnt appeared in trust wallet yet

help please

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Hello @Katowskey
Your tokens are in your wallet and you only need to add them manually as a custom token
Tap on the upper right corner in your wallet, search ETH and enable the one with Arbitrum.

You can do the same for adding FTM as a custom token too using these details
Network: Smartchain
Contract: 0xAD29AbB318791D579433D831ed122aFeAf29dcfe
Decimals: 18

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Hi there. I’ve send safemoon to another Trust Wallet acoount but not yet receive since yesterday. Please help me, really need the use that money now. Sorry for inconvenience.

Here is the transaction hash


Hello @SHAZWANSHAH according to SafeMoon from December 29, any v1 token transfer/ swapping will have 100% tax (simply, your SafeMoon tokens have been burned).

Read more here: https://twitter.com/safemoon/status/1476198900717342724?s=21

If you need more clarification, contact SafeMoon project team.

Hmm. Is there any other ways so i can retrieve my token? I didn’t get any update here so i just hold. We believe in this project & how come this is supposed to be :pensive:

@SHAZWANSHAH I don’t think so, it’s better to contact them for more clarification.

Alright. Will try to contact them soon. Thanks for your time. Really appreciate it.