I have transfered THETA from binance to trustwallet but coins not appear

Support & Feedback English
22

Hi @nicaplz,

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. TFUEL wallet address (select TFUEL, press the receive icon near the send button, take a screenshot, and attach it here)
  3. Transaction hash or link (if you have any, please copy and paste and attach a screenshot as well)
  4. Screenshots of the wallet
23

Hi, new community user and I’ve had to jump in here to contact you, can you please help.

24

1.27.2

0xD2806A7D2F0Af23fe95550048Bbd462343333b80

0x67f975174123a566ce1fb07b66edfa84dbbc63ea291995da0bcb11bad2b08199

25

@nicaplz, please try to use WiFi instead of mobile data then refresh the balance of Theta. If it still won’t work, use VPN as well.

@arch2, please give the information that was requested to nicaplz as well.

26

Did not work. Also tried reinstalling app

27

Please send a video recording of the issue (you can upload it via Google drive then share the viewing link here)

28

I was able to locate the TFUEL by putting the wallet info as a “view only” wallet. Then used the THETA mainet site to resend it. Worked! THank you @iamdeadlyz… Appreciate your help!

1 Like
29

A post was split to a new topic: My groestlcoins is missing

30

I have transferred my theta from theta main net wallet to trust wallet but its not appearing in trust wallet and transaction is successful , Please support .

TXN Hash;
0x620446dc2932e3b520301f98835715bcc4ca64b500d063f04bd72e1defc59ae3

31

A post was split to a new topic: Transferred ETH from Binance to Trust wallet and showing as successful but the balance is still 0 in the app

32

Hi, I am having a similar issue. Trying to send TFuel to my Theta wallet and the transaction has been pending for serval weeks. Are you able to determine how to solve this?

Trust Wallet version: 5.19 (5194)
Send to address: 0xCF1E86119c14661DE7367b9a65e9Bec86297c5D5

-Scott

33

Hello @AVohra and @Rollin254,

To better assist, send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. THETA wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
  3. Transaction hash or link
  4. Further details about your issue (please explain what you were trying to do)
  5. Screenshots of the wallet (including errors or missing balance)
34

Hi @iamdeadlyz, Thank You for responding. Last night, I tried sending TFUEL again to the same address and the transaction completed. Not sure if I was able to try this before last night because I did not attempt. Either way this is resolved.

-Scott

35

I have the same problem
trust wallet version 1.27.19
theta wallet address 0x55A032B96c474D1c20E058f9088CA6178D85cA75

Hash 0xe7ee68348dc3f002026cfc4a19484ecf07ee98e9f5805ed39e1a621ee2e47c06

appears as received, but does not count

38

Please help my theta is not showing in my wallet balance but it was received:

39

Hi!
Please help.
I transferred my theta from binance and the wallet showed it was received but it’s not showing up on my Trust Wallet balance.

40

Same problem.
From this thread looks like this issue has been here for almost a month. No one can’t still see theta balance?

41
  1. 5.19 (5194)
  2. 0x7B2ddAdfE9Da235156e11B1BD18e5E16D2642645
  3. 0x450617ea52299aad7a86f11f470b2e4095fe100e6187e6e3fdfc272e3eeabac6
  4. I can see the transaction on my wallet but I can’t see the balance
  5. it doesn’t allow me to upload a screenshot
42

Hi, i bought theta fuel from easy crypto. Its showing that I have received the theta fuel but the balance is still 0. And I can’t send them out because it shows 0 Tfuel. Can anyone guide me about the solution?

43

Try again in a few minutes or check your internet connection, I would suggest to try via VPN, if you have one.