I received some bitcoin but my balance show $0

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23

Hello I imported dream Bep20 token my trust wallet, on Bnb smart chain and i haven’t received it since last week. I have contacted dream to earn, they said I should contact trust wallet. but I have over 49,999 dream coin.

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24

11 hours gone no reply yet, that’s unfair you know
All you asked of me i have done that still no positive result from you guys, this indeed wickedness and recklessness to your customer service.

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25

@Ekeleme042 There is no customer support here but just help from the community.
You can get in touch and submit a ticket to the customer support team here:

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26

@Alabama1960 If the token is not displayed on your wallet, you may need to add it manually first.
Here’s a guide:

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27

I did this already, they asked for screenshot of my wallet, country of residence and transaction ID but it’s over 14 hours now and they haven’t responded. Which is bad

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28

@Ekeleme042 There are most likely a lot of requests and you’d be responded to, just need to be patient please.

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29

@Tobi

Yes i am very sure they are correct.I also double check each word in the BIP wordlist and everything is correct.Please what can i do to restore the wallet? Please help me out.

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30

I already did yet it’s still the same what’s is really happening i deleted my wallet and still yet nothing to show

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31

@Kdf3449 There’s really nothing Trust wallet can do as Trust wallet does not keep logs of recovery words.
You just need to figure out the correct words.

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35

I have the transaction ID here it is

0xd2a2579053b05edd1152bfdd27150580c8154ea3e4d9f65188f2bc6ad63c671e

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36

@Alabama1960 You have the tokens in your wallet

I already sent a guide to add a token manually above, please follow that.

  • Contract address: 0x89b6418dDE467351b962d5eDd7C7EAa43518d732

That’s the contract address for that token and you need to add on the smartchain network.

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37

Where can I find my signature Hash, I am kinda confused right now, help me bro

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38

@Alabama1960 What do you mean by signature hash ?

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39

I really can’t see the nor understand it and i do not know where to start

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40

I have click on it and it confusing how do add it the token manually please I need your help

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41

@Alabama1960 The guide is really self explanatory.
On your main wallet page, click the upper right corner then you need to tap the + button at the top right corner again.
Select network as Smartchain and then enter the contract address from above and that’s all.

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42

Thanks bro It is done already I appreciate I actually thought dream coin would worth at least 1 Bnb but it’s worthless lol :sneezing_face:

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43

Svp est-ce que pitmoons fonctionne toujours ??
Et comment faire le change ??

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45

Hello please. Someone sent me some bitcoin today and I did not see it on my balance but it’s showing on my memopol balance. Please I would appreciate your help to help me recover it. Thank you. Below is my hash id for the transaction
274ee7b785a76229cf74a6f5cc27435ec523d458ac353e34bf525b885b869b6d

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46

@Novia I’d suggest you switch your internet then reimport your wallet after and see if that works.

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