I send BNB from Binance, and it said received, but why didn’t show on trust wallet balance?

please help, i send BNB from Binance, and it said received, but why didn’t show on trust wallet balance? please help
thank you

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Hi @timvic,

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. BNB wallet address
  3. Transaction hash or link that was given by Binance (check your withdrawal history)
  4. Screenshots of the wallet

I dont get money too

  1. version app 5.14
  2. bnb1x27lsmr7hue3dv6xrc5k3s422u0uw2stkv4lnw
  3. DE32E02DE90A1A8937D1FB0E00FA9B3ADC0B0D13F7B05A57915AC87908BF9770
  4. screen
1 Like

@zxcmode, please tap the toggle sign on the upper right of the main wallet screen, search for BTCB, and enable the one with BEP2. You can also follow this guide: