I sent bitcoin to my Trust wallet but It hasn’t reflected

Hello, I sent bitcoin to my Trust wallet, it has 6+ confirmation on blockchain but It hasn’t reflected on my Trust Wallet…Any help please?

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Hi @talktogabriel,

Thank you for reaching out to us! Please send the following information so we can understand more about your situation:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Android or iOS version of your device (please take a screenshot and upload it)
  3. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
  4. Transaction hash or link (if you have any, please copy and paste)
  5. Further details about your issue (please explain what you were trying to do)
  6. Screenshots of the wallet (including errors or missing balance)
  7. Video recording of the issue (you can upload it via Google Drive, then share the viewing link here, and make sure the permission is updated [example: https://i.imgur.com/o4f1ABK.png])

Heads up! Please be informed that we will never ask for your seed phrase; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

Transaction Hash - [redacted]

I sent bitcoin and it has 6+ confirmation but It hasn’t refledted on my wallet balance.

Thank you for giving us more information!

This issue has been escalated, you can keep an eye out here:

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Thank you so much, that was swift…I just received the coin. immediately you escalated the report.

Thank youuuuuuuuu!


Glad to know that, and you’re very welcome!

A reminder to always stay safe while exploring the crypto space, have a read:

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