I should have 7.993.33 one instead I find myself only 799.333 as if a decimal were missing

hello, on the other hand I have a problem with the one tokens in my wallet I should have 7.993.33 one instead I find myself only 799.333 as if a decimal were missing, can you help me?

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Hi @Alan81,

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot, and attach it here)
  3. Transaction hash or link
  4. Screenshots of the wallet (including errors, if any)

You are not missing any decimals. That is the correct balance which you can double-check here: Harmony Blockchain Explorer

I don’t understand, I sent myself 7990 one and now I have 800 in my wallet

Perhaps, you didn’t receive it yet. Double-check it from the exchange where you withdrew 7990.

the exchange tells me transaction completed and in fact the transaction in harmony Explorer if you check says transaction made for 7993 but in the wallet I see 800, 7100 ones are gone

Please send here the transaction hash or link that was given by the exchange.

0x3a3db8eaec57fd974174d2cf2f7bcf63699df6406070979dba9571232a39e158

Upon double-checking, your 7194.0036 ONE tokens were staked staked to a validator. You can view it here: Harmony Blockchain Explorer

I’m Sorry, forgit staking, thank you

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