I still have assets under BEP2 BNB but have no fund under BNB to swap to BNB smart chain

Support & Feedback English
, , , ,
43

@arian1364 You can send out to an exchange like Binance and make the swap there.

11 Likes
44

Have tried all my possible best but still not giving me what I want, have switch on all token but still yet my token isn’t reflecting in my main wallet

13 Likes
45

I tried sending images of the transaction but it isn’t sending, I turned on all token but still yet no reflection at all, I’m new to it and this is my first time receiving money in trust wallet, swift wallet

11 Likes
46

@Israel4141 I responded to you above to please submit a ticket to the customer support team.

Please beware of impersonators also claiming to be me here as I’d not request to text you elsewhere.

10 Likes
47

Please I need your help sir @Tobi I sent usdt from Bybit to sol in trust wallet and I choose the sol network got about 6 hours now I didn’t receive the coin, I only got a notification that I received the usdt but when I check my wallet there’s nothing in there and the sol said this on trust wallet that Only send Solana (SOL) assets to this address. Other assets will be lost forever. So I don’t know if this where the error is or what can u do please

8 Likes
48

@Phikkyman You would need to add USDT manually on the SOL chain if it’s not shown.
Here’s a guide:

8 Likes
49

Let me explain clearly, I sent fund from usdt using bybit to sol in trust wallet and I clicked on sol in network selection , it is up to 6 hours now and the only thing I saw was a notification that I received the fund and by clicking on it to check I didn’t see anything not even in the history and when I checked the sol on receive it says Only send Solana (SOL) assets to this address. Other assets will be lost forever. so I’m asking for help please is my fund gone or what does sol means by only send solana assets to this address

7 Likes
50

@Phikkyman I just explained above you need to add the USDT token manually on the SOL chain.

6 Likes
51

Okay thanks sir but please How do I add the usdt token manually on the solana chain @Tobi

7 Likes
52

@Phikkyman Please check the guide I sent above.
On the main wallet page of your Trust app, tap the upper right corner, search USDT and add the one with the Solana tag.

9 Likes
53

Thanks so much @Tobi i just figured it out but I’m trying to swap it to sol but it’s not working

9 Likes
54

@Phikkyman You can use the swap tab on your Trust app to make the swap.

8 Likes
55

Okay thanks @Tobi i so much appreciate your help God bless you sir more life

10 Likes
56

I have same situation I withdraw some money yesterday from omnarium and I couldn’t find my funds on my wallet

8 Likes
57

@Vsb1 Can you check your address on the explorer to see if you received your tokens or not.

7 Likes
58

I have tried many ways but not possible, I even get an email confirming the withdraw but I think was a different network

10 Likes
59

@Vsb1 Can you provide the receiving address you have sent to ?

10 Likes
63

Hello Trust Wallet Support Team,

I am experiencing an issue with migrating my ADA tokens from the BNB Beacon Chain to the BNB Smart Chain. Despite having a sufficient BNB balance to cover the gas fee, I am receiving the following error message:

“Insufficient BNB balance for gas fee. The estimated fee for this transaction is 0.004075 BNB.”

Here are the details of my wallet:

  • ADA Balance: 115.7039 ADA
  • BNB Balance: 0.0100 BNB (approximately $5.96)

I have more than the required amount of BNB to cover the gas fee, yet the migration is not proceeding. Could you please assist me in resolving this issue?

Thank you for your support.

Best regards, venoousy

11 Likes
64

@venoousy Please check that you have BEP2 BNB and not the BEP20 BNB to cover the gas fees.

11 Likes
68

Hi , I’ve been struggling last view days to contact trust wallet support, I had an issue where I withdrew DOT token from my binance account to my trust wallet but I’ve accidentally chosen the wrong network I’ve clicked on asset hub instead of polka dot , which trust wallet does not support , this is the info : TAXID: 0xbfa5f85d4033322af9efbd3ea4b36d7a8f307b2a168f834aa58cefb5295c269f

4 Likes