I swapped USDT to Matic trough Trust Wallet app and No tokens arrived

  1. Crypto wallet address.

0xA906A8bA9Df2043efcAe9C992Ff5abb9e5b76915

  1. I wanted to swap my USDT for BNB(smartchain) so I could buy some tokens on pancakeswap.

  2. Screenshot of BNB (smartchain) No token received.

  1. Hash link. I don’t think I have that, but here is the screenshot of USDT transaction from my app.


Hello @Maka When swapping tokens for the first time, you have to approve it first to be spendable. And, that is what you did just now.

Since you are done approving the token, you need to enter the amount that you want to exchange then press the swap button.

All in all, you will confirm two transactions: approve and swap

NB: Both token approval and swapping transactions needs gas fees.

Read more: What is Token Approval?

@Alan47 Please could you put me through on how to get to where I’d confirm the swap.
Seems like I missed it already.

Hello @Maka
Follow the same process which you used for approval of the token for the swap.

I’m on the application now… It’s giving “error” and “no liquidity to perform the transaction”

Hello Team…
I did the pancakeswap with BNB to WIN yesterday … the transaction showing it’s completed successfully. But I didn’t get the WIN till now.

In my collectibles screen it is showing nothing.

Here is my transaction hash.

0xd2cc38db2e61d6fc4be6d129e7af939f543fd2792cd00925e79fc5c6b20a5f5a

Could you please help me.

Hello @dvamsi, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Smart Chain
Contract: 0xaef0d72a118ce24fee3cd1d43d383897d05b4e99
Decimals: 18

1 Like

Thank you so much Alan47. You saved me. It’s now showing my coins in my wallet.

Hi there, i was trying to swap my BNB for MEDA trough SafeSwap and my BNB is gone and no MEDA coin, please help

0x604e9fefa6e56a3eb78bf19d07c8227a4098757188bdea0b30065ecb16b9a627

Version 6.11

@Jimmydew To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)




Wallet adress: 0x78950595F5c7D3321037001578fD5fac1aCE4A16

Transaction hash: 0x604e9fefa6e56a3eb78bf19d07c8227a4098757188bdea0b30065ecb16b9a627

I tried to trade BNB to MEDA via safeswap and now the bnb is gone and no Meda coin was added


@Jimmydew this is not transaction hash for swapping BNB for MEDA, but crosschain swap from BNB BEP20 (smart chain) for BNB BEP2. You already received your BNB BEP2 in this address: bnb1kgezwavemtz4yk9ne2f55yvwxva52j9888f9d8

And transferred out to another address, here’s transaction: Dex Explorer

Hmm so is it this transaction hash? 56F4179DD3C753C73CC12FDABF1023B9FAFA6FDFD4E594DE667DE5169464D86C

I have no clue what happend at this point
It says on the transaction hash it went to CHZ ??

I think here it says it was send to this adres
And when i click om the “to” adres it shows me this

@Alan47 is there anything i can do?
I don’t know why it would have sent my coin to that adres?

@Jimmydew
Unless that address is yours, nothing can be done to get it back as Trust wallet does not reverse, refund or cancel confirmed transactions on the Blockchain.

How can I check who’s adress it is? Doesn’t seem right that either Trust or SafeSwap would just send it to a random adress right?

@Jimmydew
Can you provide what link you used to make that swap?
You can attach a screenshot of the link.