I transferred 2.4 BNB into my Trustwallet and no coins for 2 weeks

I made this transfer in 12/1/21 and have been refreshing my app since. The BNB smartchains are not showing up. I was sent proof from Binance that it was transferred. Where are the coins?

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To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

Hi Jenny please see below. Thank you in advance

Hello @roberthle
Your tokens are in your wallet and you only need to add it manually as a custom token
Tap on the upper right corner in your wallet, search BNB and enable the one with ERC20.

this solved my problem! thanks Jenny that was very helpful. New to this I’m sorry