I transferred and received BTC not reflecting

Support & Feedback English
37

Maybe your Trust Wallet version is very old , can you try the new update on the playstore ?

1 Like
38

Hi Tobi im having similar issues,bitcoin was sent to me but haven’t reflected yet

40

Wallet version is 7.21

Transaction hash : af3bbc5e8c6e94cc1894e9eef4915e0471313a613679a42ff0509c1dc68e6cd4

Bitcoin address: bc1q8ddlqkv9j5w0uyuc93eukskg0vn8ej4hfj4fk6

1 Like
41

Hello @Jay3,

Your BTC has been received, you can always check the explorer

You can wait a bit or if your tokens are still missing, please follow the guide below:

1 Like
43

Hello I have the same problem, the transaction on the network has already been confirmed for a long time, but there are no coins available

wallet
bc1qpl3h62w2ae506nleqgzuqjtt08dqwjtefhjxsv

Transaction hash
dfb5c7dea171503e2dc817c749f7ab0a5ebd8680270e0a01d0ffa221bdda9f1d

1 Like
44

Hello @Dino1231
Your tokens are in your wallet.
You can follow the guide below if still not visible:

1 Like
45

I also have the same problem
I have a btc transaction to my wallet and still hasn’t reflected on my wallet

2 Likes
46

Hello @Playboy614
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

1 Like
47

I have similar issues my btc is still showing 0 mean while it has already reflected as completed

1 Like
51

Hello, someone transferred bitcoin to my trust wallet and it’s showing on my transaction history that’s it’s completed but I haven’t received the coin on my balance, what can I do to resolve this issue?

1 Like
52

@Daisy2 Please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

53

I tried sending the screenshot but it’s not working.

5bb91a982d911375ee2d6a09152407619956114929f894dd74276aeb8f22a856

Above is the transaction hash.

1 Like
54

@Daisy2 You received the BTC.
Please confirm if you have the recent app update, if you do, reimport your wallet.

1 Like
55

Mahamed Ahmed muhumed [quote="Emerick2002, post:47, topic:748923, [quote=“Emerick2002, post:47, topic:748923, full:true”]
I have similar issues my btc is still showing 0 mean while it has already reflected as completed
[/quote]

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I have similar issues my btc is still showing 0 mean while it has already reflected as completed
[/quote]

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56

@Ahmedyare2 It’s hard to understand what you have just typed out.
Can you type your complaint out better?

1 Like
59

Hi there,

I am a very infrequent Trust Wallet user having only set one up this year to accept the odd payment with it. On Friday someone tried to pay me in BTC to my trustwallet, he did a test payment and it came through no issues…then he sent the full amount and I have received nothing.

Here is the transaction hash: 34e670c45a67e1631c711715b6885429827296c8151ec3018e374869206c079a

62

@Monicat12 Please follow the troubleshoot guide:

1 Like
63

Hello. I made a bitcoin transaction for a friend in my app trust wallet, I have everything fine but in his there is no information how I sent him the bitcoins and no bitcoins he use the same app trust wallet. In the blockchair appears all the information but in his App does not show information or bitcoins. And I’ve been waiting for 4 days and nothing. Pls help me…

Version
3.8.2

Crypto wallet Address
bc1qefufxyqrt2dp02zuynthkxrl7c73njdp59jy96

Transaction hash
c0c464e0ce1e9aa64c7732f41f58775fcbfe2b1f3e61264abcdac1fb65dddc1f

1 Like
64

@Rideroftime He already received the BTC you sent, sometimes they may not appear in the transaction history on the app but you can always check the explorer.

2 Likes
65

The problem is that they don’t believe in the blockchair only in the application and I’m going to run out of my btc

1 Like