I transferred and received BTC not reflecting

Support & Feedback English
110

i have completed transactions but eth won’t show in my balance
transaction hash

0x831ffbb4fbc7f68632fa2ff338d870752ab6a13d05325f85104855d82e08fd0d

my wallet

0x7F05D8E6C4b19aecF05AfB10DfFD49DDD6452301

app version 8.11

1 Like
111

@neo13 You have ETH on the bep20 network so you need to add it manually.

112

Hello,

I bought BTC in my trust wallet app through third-party payment(Ramp) on 8th July.
I have received a notification from Ramp that the transaction is complete and the money can be seen in my trust wallet as well(the overall amount has gone up by that buying amount).
However, the transfer of this BTC does not show in the BTC transfer list(in the transfer history, when you click on BTC it shows how much you own and its transfer history).
When I did the same with the ETH, there was no problem and it shows all the transactions but not in BTC.
So, my query is do I own this BTC or not?
Can I transfer this BTC to another account or sell it?
Can you please help me with this? It would be very helpful.

I look forward to your reply.

Thank you.

113

@pakodi0208 You can always check your address on the blockchain explorer to see the amount of tokens your wallet has if you’re unsure of the amount in your wallet as the explorer is always correct.
The amount shown or owned in your address is what you can transact with. I hope that answers your question.