I used Pancakeswap and Tokens are not showing

Hi,
I have used pancakeswap and bought FEG and transaction is successful but I am unable to receive any FEG token under my wallet. It showing 0 FEG.

Here is hash:
0x28f7a8354ec4c8c39bd91a1f1284ff998b38a3a3019d81caa6e504efce8f621e

Pancakeswap is still on the screen that “Wait for Transaction”.

Please help me out to recover my tokens…?

Screenshot is attached.

Thanks

1 Like

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

  6. Video recording of the issue (you can upload it via Google drive then share the viewing link here)

4 Likes

Hi,
I have same problem to my wallet if you fix yours pls help me
Thanks,

@ebrarkatirag Hello can you provide more info on what error you have encountered?
You can also attach screenshots too

Hi Jenny, I purchased POLC tokens on Pancakeswap a couple of days ago, using WBNB. Since that time, I have not seen the purchase reflected in my wallet. I did add the token to my menu, using both the BSC and Metamask addresses. The token account shows, but the balance is at 0. How do I rectify this?

Hello @Stevovo
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like

I get the following message when i attempt to upload screenshots…

Sorry, you can’t embed media items in a post.

???

Jenny, same issue here. It’s probably operator error but…. I had a successful catgirl purchase that I cannot get into my wallet.

Transaction : 0x2e86158bf37daa6c9609338dba2b1a7bd66544921afd1318c39975ace6fdc720

Please help!

I did send you a reply email - so perhaps you can see the images there?

Hi @Stevovo
Please try sending the media attachments again, it should work now

Hello @Noob1
Your tokens are in your wallet and you only need to add it as a custom token using these details below
Network: Smartchain
Contract: 0x79ebc9a2ce02277a4b5b3a768b1c0a4ed75bd936
Decimals: 9




Hi @Stevovo
The POLC tokens you have added is wrong as you made the swap on pancakeswap therefore it should be on the Smartchain network.
Please use these details to add as a custom token again

Network: Smartchain
Contract: 0x6ae9701b9c423f40d54556c9a443409d79ce170a
Decimals: 18

1 Like

Jenny, I seriously need your help. I purchased smart chain, swapped it for safe moon on pancake swap and now I cannot find my coin anywhere. Ive turned on the safe moon icon in settings. deleted and restored with recovery phrase. Added it as a custom token. Ive done everything that every forum has suggested. my stamp says everything was accepted. Help…2K just missing. It has been several days.

Hi @p_seach
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)




0x5eEcB52D8d461Be3d59E97025dd082e68960E8d1

Here is this too

Sorry i uploaded some unrelated pics but please let me know If this is all you need. The last link is wallet address.

Hi @p_seach
Can you provide the link for the dApp you accessed to make the swap?

It was on pancake swap. Any ideas? Thanks