Missing BNB swapped from ETH

Hello Tobi. Hopefully you can support me. I initiated a swap of ~2,000 USDT (smart chain) to ETH in the trustwallet app. After authorizing the swap, my ~2,000 USDT balance exited my wallet in the following hash 0x58ca16e5e0d93d68dd2d24f687216e68387e6e284ceb486272297fbba226c95c. However, the swap was not completed given I have not received any ETH.

Can you please advise on what is going on? Is there any issues in the backend of the swap?

I don’t recall having any ETH in the wallet prior to executing the swap, thus the swap might not have been able to finalize given no funds to cover ETH gas fees.

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@ubeh_crnt This transaction hash indicates you signed a malicious transaction.
Unfortunately your tokens are gone, you’d need to create a new wallet and move your remaining assets from the now compromised wallet.

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Thanks Tobi for the prompt response. Where / how do you detect this is a malicious transaction? To prevent future losses in the same manner…

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@ubeh_crnt You can check the transaction on the explorer

Also this type of transaction indicates you approved a malicious transaction.

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I swapped my bnb to eth earlier today , however i can no longer see neither my bnb balance nor the eth. When i check my transaction history, all i can see is that all bnb has been transferred to this receipent address. 0x42cdf1a0A6Aa5f73Da9702485205963e80e0F059
Can anyone please help me whats going on?

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@Samir3 Can you provide the transaction hash of that swap ?


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Hi. Its down below.
0xca6a8e97fd0274fd70858963e27100fc6ac979cf6e0b651fde2cdda56d283698

@Samir3 It seems you made a direct transfer and not a swap.


Hello , I used to swap 1 ETH to USD back in March 2024 and after that 1 ETH was moved as smart contract call and by untill now i still did not receive anything. Tokens missing.

@romajive Can you provide your receiving address and the transaction hash?

My receiving USDT ERC 20 -

0x8292C4C9E6D0B2EF70e35987B7d1B303d624cBe2

Hash :

0xefbdde83aba10ff97754e2459fda3c8f4d6a0ffe90ed8e96b0b5cac48e68c501

Money went as to SCC to -

0x3c11F6265Ddec22f4d049Dde480615735f451646

@romajive Please check your transaction as at 101 days ago, you already received the USDT

Hi @Tobi i have swapped by wrx bep2 to bep20 2 days ago but since then my balance is missing from my wallet . I have changed the network imported my wallet to new device , changed my internet connection but nothing worked well. I have checked the bsc scan and my transaction is completed and successful still i have 0 balance in wrx bnb smart chain.

This is my hash key
0xac95888cdcd256163d4e657e317e324708cdd24f62bead1146ba29f418878b41

@Jasmeet17 You have the token in your wallet, you would need to add it manually if not shown.

Hi i have also had this issue, i have swapped both USDT and ETHEREUM to BNB and it is showing as completed on my history.

Hash 0xd13590d5159f9acab50cd5911b16b2549d1e58c76e1a1fc7c0ff200cb2f9b5b8

Wallet - 0x9F7874B7caCA7Eb86F4f931D25134dAbE873d8a5

any help would be great

@DaxyG91 You made a swap to wrapped BNB and would need to add that manually.

Here’s a guide:

thank you for you help, it turned out not to be wrapped BNB it was BNB(ethereum)

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i didnt get my money there is the thing
hash 561099366ac13d26631602288c287856a0487020d224c6490304746db3a33bdc
the adress i sent my money from DM9pwKd2iiLha8GgwE3YaZxxG1bsDjTYCQ
the address that it needs get the money from

Hi

I initiated a cross chain swap from BNB to ETH today on Trustwallet. Although the BNB have been successfully transferred out of my wallet, I am yet to see ETH in my wallet. It’s has been almost 3 hours now. The cross chain swap was done via ThorChain.

@admumujn Please be patient, the swaps aren’t instant and could take some time.