Missing coins from wallet

[JennyMillan]

Hello @Ucb_3823
Your tokens seem to have been swapped out to BNB and sent to this address 0x2563488079808e27c54d6bfc59e9093eca84dfda
Do you recognise this transaction?

[Ucb_3823]

No I’ve been following the address and it seems that a plethora of transactions are occuring to and from this address

[JennyMillan]

Your wallet is compromised then and here are the possible reasons:

1. You shared your 12 words (via phishing, social engineering, etc.);

2. You saved your 12 words in a very bad place;

3. Your device is corrupted with malware;

4. Someone had physical access to your device;

5. You entered your recovery phrase on a fake/clone app.

6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions at blockchain are irreversible.

Please read and understand this:

1024×1024 63.2 KB

Your Recovery Phrase holds the keys to your crypto. The addresses on the Multi-Coin wallet are fixed to this specific set of words. The Recovery Phrase cannot be changed for the exposed wallet. If someone else knows it, then you are basically handing over your assets to them. So what can you do if this happens? Note: The steps mentioned on this guide is only applicable if you still have funds left on the wallet. The Trust Wallet Team have no way to recover your funds. Every transaction h…

Learn more about how to protect your cryptos and new wallet:

• 3 Steps to Protect your Crypto Wallet
• 7 Essential Steps to Keep Your Crypto Wallet Secure

[Ucb_3823]

Well then Thanks Jenny for you help hopefully the scumbag gets hit by a bus

[RommelSaini]

Team. I have raised 3 tickets and each time scammer approaches me. My full wallet got empty and lost all my assets. Can any one plz help from tech team to get me my missing coins.
You guyz don’t respond some how…