Missing ETH and KISHU

Both missing this morning. Re-imported wallet. Still nothing. I see them on etherscan but not Trust. I see multiple topics like this all with the same response from an admin, “Balance is now displaying well.”, but the response is wrong. It is still not displaying.

ETH nodes were temporarily out of sync. There were issues with seeing and sending/receiving ETH and ERC20 tokens.

Issue has been fixed.

If you still can’t see your tokens, re-import your wallet: How to Re-Import your Walletonveniences

Thank you and sorry for the inconveniences.

Hi Alan. To day my ETH coin automatically transfer after I refresh screen. It’s show transfer but not show details on ethrscan please suggest what to do. How can I back my eth coin

Hi I also have problem and don t know where search help so I write here. I sent eth from Kucoin ti TrustWallet I have confirmation on blickchain but on TrustWallet is no my token.

@Mario94
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

When I try add this information I have box “Sorry, you can’t embed media items in a post.”

Hello @Mario94
Can you try to attach the screenshot again?
Also send your receiving address as a plain text.

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Eth adresse to receive
0x87B38F6Bc7cEDAAF1B947C2402FA1a879c9B1BDe

@Mario94 Trust wallet currently doesn’t supports KCC blockchain

You have to extract your MATIC private keys using this guide: How To Recover Funds Sent to a Wrong Public Address

Select ETH in the coin part. Scroll down to the list of derived addresses and get the private key in the first row.

After getting the private key, Import to wallet that supports KCC blockchain eg. Metamask.

[in case you use Metamask] Set the custom blockchain as shown on this guide here.

Hello @lazenger
You already sent your tokens out to this address 0xbEe5b790fb17D0C05c76a9Af0914dC5Bed60DceB after the failed swap.
Do you recognise that transaction ?

@lazenger
Please note that you were charged a gas fee for the failed swap hence why the ETH amount is reduced.