Missing NEAR tokens

Support & Feedback English
1

M D:
Hi ,
I have a problem ,
Recently i transfer some NEAR token my trust wallet used NEAR network

And my token lost! I cant see them in my wallet ,

In NEAR EXPLORER , the transaction status is succeed .
I searched my crypto address in NEAR EXPLORER. my tokens exist there.
But there is no token i ln my trust wallet.

App version : 3.14

Crypto address :

7df4873379fd7319fef29a1efa952468f892e5a1feedde027ea568f1695f5ec6

Hash :
3Zmqfnev2daMNk8FJ6Uq4e51VypRcz68SNjxWGWGRZuT

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Screenshot_2021-12-07-01-23-29-634_com.wallet.crypto.trustapp
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Screenshot_2021-12-07-01-23-26-257_com.wallet.crypto.trustapp
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Screenshot_2021-12-05-12-32-17-955_com.kubi.kucoin
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2

Hello @Maarshi
Please see guide below:

4

Thank u ,
I updated the app ,
Re-import wallet ,
Check balances on NEAR explorer and the tokens exist there ,
And this token supported by trust wallet.

But i cant see them in my wallet yet :frowning:

5

@Maarshi
Can you try accessing your wallet with a vpn and see if that fixes it?

6

WoooooW
Thanks
I used vpn before ,
But it didnt work
Now i change server to russia .
It works.
Thanks