Hello @Kogriio To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
Transaction hash or link (if you have any, please copy and paste)
Further details about your issue (please explain what you were trying to do)
Screenshots of the wallet (including errors or missing balance)
My bnb address : bnb1ufa9wuauy9hqh4c2u9sjfs4sk69y9exeq3fv5f
So i was trying to swap pivot token to bnb through the swap in trust wallet. I have 200.000 pivot token and i swap 100.000 pivot to bnb, the pivot token was deducted but there is no increase balance in my bnb.
I don’t have the transaction hash or even the link.
Hello I have lost all of my BNB for some reason. All my other coins are there but my bnb just disappeared. I have proof of tranaction as well as purchase. I reached out to support and haven’t gotten any word back … can you please help me with this
It happens also to me. Suddenly i receive around 50 euro in etherum and in one minute everything disapear. Also this happen after second day of creation the account. Why nobody truck this and remove what is bad . Now I can say that nobody from support send back they’re help . This is mean you know about this . Please help me !
I’ve been trying for about 6 months to recover coins that never came through in my transaction. I never get a answer from support. Ever. I’m the sender and receiver of BNB. It left my wallet, but never came through to my Coinbase wallet. Is there a way to reverse it?
Hi, Jenny and team.
For your assistance please.
I bought Smart Chain via credit card thru Ramp Network. My credit card balance got deducted already, but my my Smart Chain is still 0. I checked the address, and it’s correct. Help please
Hi, Alan and team.
For your assistance please.
I bought Smart Chain via credit card thru Ramp Network. My credit card balance got deducted already, but my my Smart Chain is still 0. I checked the address, and it’s correct. Help please
Hello Jenny, I hope you will be able to help me with my missing/stolen tokens. For some reason I can’t post the pics you asked for.
Thanks in advance, Joe!
Hi, I need help
i sended EtH from binance to trust wallet 16 days ago and haven’t show yet. Is not showing the eth or even the history.
Id transaction: 0xb04a07e6eddd1c23cf3776f70d5568e92b389af9b4288ccb2d5311adce976af0
Hello, Trust Wallet team. For your assistance please.
I bought Smart Chain via credit card. My credit card balance got deducted already, but my my Smart Chain is still 0. I checked the address, and it’s correct.