I went through all 5 steps recommended without resolution before attempting to submit a ticket. I don’t think my ticket went through as I received no confirmation or email.

About 12 hours ago I transferred EWT tokens from my exchange to my Trust Wallet. The coins never came into my wallet.

I also deleted the TW app and reinstalled and the EWT tokens are still not there, which is why I am requesting help.

This is my EWT address: 0x42A3DE2B03bD2592A2B958277070e64387242fbC

Here is the transaction on the blockchain: 0x42A3DE2B03bD2592A2B958277070e64387242fbC - Energy Web Chain Explorer

Can you help me, PLEASE?

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A post was merged into an existing topic: Missing EWT coin - never received