On Date 23AUG2021 @ 4:06 pm EST I woke up from a nap with notifications that my crypto had been transferred out of my wallet to another. I’m missing 104m SHIBA and at the time $20 worth of ETH. I have submitted NUMEROUS help tickets as well as screenshots and never gotten a response or let alone my crypto back. I just want my crypto back so I can cash out and put this money to use. Thanks I’m advance.
Transaction hash
0x533fae6312389f6f59f8a2b940a7e06360cd12c2d5f72b818fd46a7a9d416457
Hello @Shobhesh There is no problem with the app. This token has an elastic supply.
Elastic supply tokens have a changing circulating supply. The idea is that instead of price volatility, what changes is the token supply through events called rebases.
Simple explanation. Price goes up, less tokens. Price goes down, more tokens.
I suggest you to read and understand on tokenomics of any project before investing.
@mbanes184
To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
Transaction hash or link (if you have any, please copy and paste)
Screenshots of the wallet (including errors or missing balance)
Alan I hope you can help. All my HUH disappeared this morning. I am getting an error message when I try and send you screen shots
@HookahJoe
To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
Transaction hash or link (if you have any, please copy and paste)
Screenshots of the wallet (including errors or missing balance)
Hi Alan ,
I did a swap from bnb to smartchain but my funds never arrived .
Could you please help me to recover my funds.
Transaction hash- 0x3bb0f14794e91e0c91782d89fbc7c7e5e6e41157c24acbe2049981d8a3da72ae
Bnb address- bnb1mneen47a0eqwwsmxws47aqdgckjhcj3rq5md7a
Smartchain address -0xf47c4b0bb169c5e31c02eb3ef40eb458041ac95e
Please do help me to recover my funds !!
Thanks for the help in advance.
Hello @Someshwar
Your made the crosschain swap to Bep20 BNB and they were sent out already here 0x5cc99E136148A7d63BF931E8C7c952AC1DEa6343
Do you recognise that transaction?
HI Jenny,
i havent done that transaction that address is also not mine.
i dont understand why that transaction happened.
please help me with this!!
@Someshwar
Your wallet is compromised then and here are the possible reasons:
You shared your 12 words (via phishing, social engineering, etc.);
You saved your 12 words in a very bad place;
Your device is corrupted with malware;
Someone had physical access to your device;
You entered your recovery phrase on a fake/clone app.
You transacted with a malicious DApp.
Unfortunately, confirmed transactions at blockchain are irreversible.
Please read and understand this:
Learn more about how to protect your cryptos and new wallet:
Jenny, did you receive the info I sent you about my missing/stolen tokens?
Has there been any progress on my missing/stolen tokens? It has been several days now.
Thanks, Joe
@HookahJoe you didn’t send any details asked by my colleague above. Send all details so as we can check on your issue.
0x8d174576f2b633f6697f14c7a758ba3d0885e18b2d2e4b71926bba07d15d2c8e
0x0CF87782F2b062a26B2061474a9b6caDF245B779
Hello, I still have not got any real help or explanation about tokens stolen from my trust wallet. Please advise!!
Hello! I have a similar problem with two missing tokens: Elongate and Pig Finance Token. I’ve just woke up in the morning and both tokens where 0.
@HookahJoe your funds are already transferred out to another address. If you don’t recognize these transactions. Here are the possible reasons for unrecognized transactions:
You shared your 12 words (via phishing, social engineering, etc.);
You saved your 12 words in a very bad place;
Your device is corrupted with malware;
Someone had physical access to your device;
You entered your recovery phrase on a fake/clone app.
You transacted with a malicious DApp.
Unfortunately, confirmed transactions at blockchain are irreversible.
Please read and understand this:
https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405
Learn more about how to protect your cryptos and new wallet:
