I’ve transfer ZIL tokens a few days ago from Trust Wallet to Binance. Tokens still haven’t arrived and yet despite number of requests for support from Trust Wallet no reply. Disappointed!
1 Like
Additionally, on the very same date another transfer was made from Binance to Trust Wallet (ETH tokens) and same story…nothing arrived. Binance team said the Trust Wallet is responsible
1 Like
Hi @Dominic_19,
To better assist, please provide us the following information:
- Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
- ZIL and ETH wallet address (press the receive icon near the send button, take a screenshot, and attach it here)
- Transaction hashes or links of ZIL and ERC20 token transfers
1 Like
The app has been updating and the balance remains unchanged. ETH and ZIL tokes still missing
2 Likes
Please copy and paste all of the transaction hash here.
2 Likes
Not a screenshot, please copy and paste it.
1 Like
For ZIL, I’ve got 2 transactions hash as it showing on the Trust wallet:
- 0xe43b3071b3ee3e89dbe8361d956a09de37996a6e972ff5d07f41fc1bf03fcf7d
- 0x99060ea6746e5b5d90d6a9c5838350799b1529f3dd6180720229a12da980f31e
1 Like
ETH transaction hash:
0x46b459614461e65aaf735d30da0eee3503c208c32b1ce3b593d53fa71df2fc8c
Your wallet: https://viewblock.io/zilliqa/address/zil1sr7390707nxyvy3ttwtujmmugh6wkffggaxrf2
Trust Wallet to Binance deposit address: Transaction 0x99060ea6746e5b5d90d6a9c5838350799b1529f3dd6180720229a12da980f31e | Zilliqa Explorer | ViewBlock
Binance deposit address to Binance’s main wallet: Transaction 0xe43b3071b3ee3e89dbe8361d956a09de37996a6e972ff5d07f41fc1bf03fcf7d | Zilliqa Explorer | ViewBlock.
This transaction is successful. Please be informed that this is not a Trust Wallet issue. You need to contact the customer support of Binance so they can assist you with the deposit issue.
You received, Binance-Peg Ethereum token (BEP20), not the native Ethereum. Please tap the toggle sign on the upper right of the main wallet screen, search for Ethereum, and enable the one with BEP20. You can also follow this guide: How to Add or Remove a Coin
1 Like
OK. Thank you for your help.
Any idea, why this transfer got stuck?
1 Like
You’re welcome.
Only Binance can answer that one.
1 Like
OK. Thank you for your help
3 Likes
A post was split to a new topic: I transferred bitcoin from another address to my trust wallet still haven’t arrived after a month
A post was split to a new topic: Спрашивают 20 XRP, в старом телефоне я уже платил 20 XRP и при каждом разе платить по 20 XRP?