Missing usdt After wallet restored

[robertboulton]

Hi I’ve restored my trust wallet on my new phone and my usdt is missing can anyone help me find it?

It’s weird because it was there before I restored it and all of my other crypto is displayed apart from usdt

Thanks a lot

Rob

[JennyMillan]

To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

3. Transaction hash or link (if you have any, please copy and paste)

4. Screenshots of the wallet (including errors or missing balance)

[robertboulton]

For some reason I cannot attach photos

I am seeing a message saying I cannot embed media in this post

Sorry can I send them anywhere else?

[robertboulton]

Hi thanks for your immediate reply!

Attached should be screen shots of the wallet before/after the restore showing usdt before and no usdt After.

Also the wallet address qr code (0xb80D7cA7a85dd2BeD8cfF009f97cc37fE0aB2c35)

I can’t however find a transaction number, it was sent from my kraken account I’ve looked but I can’t see any transaction history

Thanks for your help

[JennyMillan]

Hello @robertboulton
You should be able to upload media now.
Also your receiving address shows no history of USDT transfers on the bscscan and etherscan explorer

[robertboulton]

Hi jenny,

Transaction I’d 9aeb7d9d1d5b060a962bcc463b4d5a9b3866d0cb295a15dfa9c3b56b4d42898f

Wallet address
TCLq2dT7tp3FTesY5WLUc6kqJQvViYWzs4

Thanks

[JennyMillan]

Hello @robertboulton
Your USDT is in your wallet as TRC20 USDT and you only need to add as a custom token
See guide below:

How to Add a Custom Token

Tokens are Digital Assets created within the application on a certain blockchain. Trust Wallet supports several blockchains where tokens are being issued. Some examples are ERC20 on the Ethereum Network, BEP20 on Binance Smart Chain and SPL tokens on the Solana blockchain. [image] [image] Note: The following steps is only applicable if the token sent is on a blockchain that is supported by the app. The transaction should also be confirmed on the blockchain explorer. No confirmed transacti…

[Mgur]

Can you pleSe send the betA version of wallet for android huawei device ??

[JennyMillan]

@gkJat012
To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

3. Transaction hash or link (if you have any, please copy and paste)

4. Screenshots of the wallet (including errors or missing balance)

[JennyMillan]

@gkJat012
There is no problem with the app. This token has an elastic supply.
Elastic supply tokens have a changing circulating supply. The idea is that instead of price volatility, what changes is the token supply through events called rebases.
Simple explanation. Price goes up, less tokens. Price goes down, more tokens.
I suggest you to read and understand on tokenomics of any project before investing.