My bloktopia currency

Dear all
I have transferred my blok currency from kucoin my trust wallet address about 1428.5803 and it has been completed but i have not received. What should i do? Or be back to kucoin ex.? Cause i have lost.
Please help me. I would be really appreciated.

Hello @Bahrami1979
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

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Dear Jenny
Thanks for your reply. All information has been attached. I have attached kucoin exchange screenshot that shows completion of transmission.

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@Bahrami1979 Send your wallet address and transaction hash in plain text too (copy and paste here).

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Dear Jenny
What happened finally? After deep review my sent address and hash?

Dear Jenny
Here is all info. Thanks




Trust Wallet blok address

Worth to say, how could I attach screenshots here? Please let me know

@Bahrami1979 Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: polygon
Contract: 0x229b1b6c23ff8953d663c4cbb519717e323a0a84
Decimals: 18

We solved it. The solution was that the network was polygon notbep20