Dear all
I have transferred my blok currency from kucoin ex.to my trust wallet address about 1428.5803 and it has been completed but i have not received. What should i do? Or be back to kucoin ex.? Cause i have lost.
Please help me. I would be really appreciated.
Regards
Hello @Bahrami1979
To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
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Transaction hash or link (if you have any, please copy and paste)
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Screenshots of the wallet (including errors or missing balance)
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Dear Jenny
Thanks for your reply. All information has been attached. I have attached kucoin exchange screenshot that shows completion of transmission.
Regards
Amir
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@Bahrami1979 Send your wallet address and transaction hash in plain text too (copy and paste here).
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Dear Jenny
What happened finally? After deep review my sent address and hash?
Regards
Dear Jenny
Here is all info. Thanks
0x8137281ab401e79d6276827279f9a16dd7f06d290eb1e8d1964bc3da7fbdd66d
Txid
0x72904AF19d6CCdF4389B2DC529576Aa542F8c244
Trust Wallet blok address
Worth to say, how could I attach screenshots here? Please let me know
@Bahrami1979 Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token
Token details:-
Network: polygon
Contract: 0x229b1b6c23ff8953d663c4cbb519717e323a0a84
Decimals: 18
Thanks
We solved it. The solution was that the network was polygon notbep20