My bnb has been reduced in my account


I made a pancakeswap of BNB for MASK NETWORK and BNB for FLOKI INU,both transactions were a success but those tokens don’t appear on my Trust wallet.And I connected pancakeswap directly through dapps shown in Trust wallet, I didn’t add any contract address manually.Please help,I need back my hard earned money.


To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

Transaction Hash

Receive address plain text 0xe1BF59E2dA2b78711dE0c05034B51278Cc10ae57

Its impossible to attach the media files, I face errors in doing it.Please help

Just drag and drop your screenshots. What’s the error say? Can’t help you troubleshoot unless you provide more details.

@Maka1, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

For mask token:-
Network: Smart Chain
Contract: 0x2ed9a5c8c13b93955103b9a7c167b67ef4d568a3

For Floki:-
Network: Smart Chain
Contract: 0x2b3f34e9d4b127797ce6244ea341a83733ddd6e4
Decimals: 9

@Maka1 refer to my last reply above on how to add missing tokens as custom tokens.

Yeah,but the issue is,the token is there but zero balance.but FLOKI INU has appeared

@Alan47 Thank you so much,the issue has been resolved. The balance has been reflected to my account