Never received my Ethereum

Support & Feedback English
10

Anyone can promote the app, as it is a decentralized wallet and free to use.
The app does not get anything since it is just a bridge for accessing the network.
No fees are collected as well, as this is forwarded directly to the miners.
Etherscan is a public blockchain explorer which show transactions for every ETH wallet out there.
Any wallet can be used by these smart contracts as they also connect to the ETH network.

Learn more about Trust Wallet here:
https://community.trustwallet.com/t/what-is-trust-wallet/189/2

12

Please someone transferred a certain amount of eth to my account and I can’t see it in my received transactions,
help me out please

13

Most probably it came in as an internal transaction. The app cannot display this as of the moment.
But everything will automatically get added to your balance.
If you like I can check further. Just let me know your ETH address.

15

Hello good evening, I transfer Ethereun in to my trust wallet today, but it appears on the wallet.but yet, I can’t place my order,it has not appear on the exchange, where I could trade, why ? I need help please.

Urgent prompt response please .

16

My wallet address is 0x15b845075D4141d1c31B2F492BD08e9A6A6807B7

17

I have my referral having her third downline too but I didn’t receive any eth for her re entry and moreso many if my downline have been referring many people too in which eth shows in the ethescan like I mean that main page when I login but never show in my wallet. Please urgent help

18

What platform are you referring to?
Trust Wallet does not have such things as downline.

19

Oh am sorry I thought they trust wallet has control over what am using it for (Forsage) please am very sorry

20

Morning, Sent ETH from roqqu since 7 am yesterday it shows success from the other end but haven’t received it in my trust wallet till now
Txn ID 0x832561a0472568eb994e64434c9d8161adeea3d436eea771e2b85f4c81d7e902
ETH ID 0x046cf1F173e0d9C5FcFA982Da83E7D3b3ab33721
Wallet version 1.12.4
Pleas am getting confused.

21

Hello. I would like to find out as why I haven’t received my Eth yet. I made a withdrawal of 0.20 eth. Funds were cleared on the other side but been waiting for almost 7 hours now and I have not received my funds to my trust wallet.

22

Why are my ethereum purchases delayed so long showing up in my wallet? Didn’t used to be this slow. My other wallets don’t take as long either.

23

Hi @pedressler,

To better assist, can you provide us the following information:

  1. Trust Wallet app version (go to settings and press “About”)
  2. Crypto address
  3. Transaction ID (if you have any)
  4. Further details about your issue (please explain what you were trying to do)
24

Please check my transaction its not show in my eth
My trust wallet address is
0x6C3748aA0c77f0e832B38a693776A6B0DFb9Ba6b

25

Hi @Qarni,

You currently have 1 type of ERC-20 token, which is 90 Money Token (MNT). Source: https://etherscan.io/address/0x6C3748aA0c77f0e832B38a693776A6B0DFb9Ba6b

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Please elaborate on the issue that you have encountered and provide us information.

  1. Trust Wallet app version (go to settings and press “About”)
  2. Further details about your issue (please explain what you were trying to do)
  3. Screenshots of the wallet (errors, if any)
26

Who can help? I purchased ETH and never received them

27

Hi @Caribou520,

Where did you purchase your ETH? Please state the provider

28

Moon pay ref # 3e763e10-5c96-4f73-b6b1-9483514dacd5

29

Please submit a submit a ticket to them so they can assist you with your purchased ETH: https://support.moonpay.io/hc/en-gb/requests/new

1 Like
30

7 posts were split to a new topic: Did not get the ETH yet from Moonpay