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@MadeksMbulu A watch only wallet means you do not have the seed phrase of that wallet and you can only watch but not access the funds there.
For you to access, you need to import the seed phrase.
Creating a new wallet will not restore an old wallet also.

@ghxst_g04 You can provide your Trust wallet receiving address where you have sent to.

here is the wallet it was sent to 0x2e9896479710613Dd6Dd2cc590C9a3d5532f9C2C

@ghxst_g04 There is no history of received tokens on that address.


Why has my receiving address changed to this 0x45D36EBbEA4De2A399B84570dE26ee41835822eC

From this 0xb6f6b5521d0e7Cb853758a081121cB4c8F6ed9CB?

When i sent my coins from Luno the QR code had this address in turst wallet.
I can see my funds in this address,.

@MadeksMbulu Your address can not change, it means you either sent to a wrong address or you deleted the previous one and created a new one.
You should import the seedphrase to that wallet if you do have it to access your assets.

i got across to coinbase and they said that it was sent to that wallet so why hasnt it showed up on trust ?

@ghxst_g04 You should get the transaction hash then and also the chain it was sent on.

hi i know this is probably stupid but i might have gotten scammed i sent crypto to this address 0x619D0798758112A781d2Dc2C6E360200E7a3Ec8F and this is the transaction hash 0x579f47fedde6cbf780e5cdb1b417f9ac8438d6179d54c8b40f70d05e9b8bd5f2.I was told i had to send it to the first adress and it would send me back the missing crypto.

@ghxst_g04 No that is 100% a scam. Please be vigilant to these common scam tactics.