Pancakeswap transaction issue

Support & Feedback English
1

Hey
I need help, recently I swap I coin on pancakeswap, I didn’t receive any coin

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2

Hello @Yahyaben To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

3

Hey Alan
Thank you so much for your reply,

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Wallet adres 0x3d01B54f4BE5206745bD46B6b0c1A2870378bf64

Txn hash

0xefc8da63b10ec707188507f2ef0693bd0daec510e1056439c9eddcc0dc0222ab

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My problem is that I made a token swap on pancakeswap, I made swap metamusk to usdt. But my balance didn’t change, the cut the fee of transaction, I made to swap same thing nothing happene

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Screenshot_2022-01-18-11-54-56
Screenshot_2022-01-18-11-54-561080×2340 198 KB

Forgive me I don’t speak English very well, but I hope you can help me

4

@Yahyaben When swapping tokens for the first time, you have to approve it first to be spendable. And, that is what you did just now.

Since you are done approving the token, you need to enter the amount that you want to exchange then press the swap button.

All in all, you will confirm two transactions: approve and swap

NB: Both token approval and swapping transactions needs gas fees.

Read more: What is Token Approval?

5

Thank you so much for your time, I have an other question, how much gas fee can take it to swap. And how much time takes to swap token, lastly I want to thank you again

6

Hi friend. How do yo do?

The latest your problem have been solved?. Because i have same problem like you. I have almost 24hour wait the token, but untill today not yet landing in my wallet.

9

Hi , good morning,

Can anyone help me , i have not received my paid metamusk token which I have brought from pancakeswap.

Hash : 0x118eb3a3c79be5fa9f3484fa4c1dc74a1bda0c7d191eda3c3b1b578afcc6f4db

Bnb address: 0x3dA65F97872f3C9270771E21B981B48c8C7ca62F

Pl help

10

Hiya, having a similar issue.

Swapped coins on pancakeswap, shows it went through successfully, but I’ve yet to receive my coins. They don’t show up in Trust Wallet or Pancakeswap.

Transaction hash: 0x0dcd5e6323eafc8c01b601b7841ca46b7b6b4f2e09d8c24f001675e80e0a02a2

Wallet address: 0x2d50a94C642DA6c35fA5376bD1A34eFdf9e7A7d7

11

Hello @rajeshresh
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0x734c5f3f8f6ad9697b26ecc6388678aafd3db3b2
Decimals: 18

12

Thanks for the reply.

That contract address is for a different token, which shows a balance of 0 also.

13

@dive
Sorry for the mixup
Here is the correct info to add your tokens manually
Network: Smartchain
Contract: 0xe95bf572ee0892173f589649520666ab3b9b3ed8
Decimals: 9

14

Thanks again, but it still seems to be the same issue

Thats the correct token, yet the balance is still showing as 0.

15

@dive
That seems to be an issue with the token.
It happens mostly when the token is fake/scam.
Please contact the token Project team.

17

Thanks for reply, metamusk address already loaded in my trust wallet, only particular transaction is not appeared in my wallet.

Pl help…