Pending transaction. What to do?

Support & Feedback English
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44

@Terwilliam That depends on the blockchain and not Trust wallet.
If your transaction hasn’t been broadcasted to the blockchain yet then a wallet reimport would fix it.

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45

My transaction have been unconfirmed for about 3 weeks now what can I do

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46

hello my transaction pending it’s been more than 3months since February 23 what to do please help me

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49

@koubi Can you provide a transaction hash ?

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51

Good day, i also have a similar issue.Etherum was sent to my wallet on Friday morning and till today Tuesday it has not arrived in my wallet. The Sender used a Kucoin wallet. The transaction was successful from the senders end but i haven’t received it yet. I asked the sender to contact the kucoin support just to be sure and the support have confirmed the transaction was successful. Please i need assistance this is new to me.

Transaction hash
0x45caf19e8e0ee4ae14d7fa293d33814e90eee234f6e34c9c03569622e15ee1fb

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52

@amara30 You need to confirm what chain it was sent on and then add it manually

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53

How do i check the chain it was sent on? I am new to this. Please guide me through the process

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57

I have updated my app. It is an Etherum transaction not bitcoin. Also is the key you are talking about the receive address? I am still learning

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58

@amara30 You need to ask what network it was sent on first.

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59

I just confirmed now that the Etherum was sent via KCC network. From the kucoin wallet to my trust wallet.

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60

@amara30 Then you can simply add it:
Tap the upper right corner in your wallet.
Change “All Networks” to “Kucoin Community Chain”
Search ETH and then toggle it on.

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61

My wallet is an Etherum wallet. It is only displaying coins that have Etherum. The person who walked me through my wallet set up told me to pick only Etherum during my set up. I can only see All Networks and Etherum when i try to change the network. How can i bring the kucoin community chain network into my wallet.

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62

@amara30 To confirm, is your wallet a multi coin wallet ? If it is, then just follow the guide I sent above.

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63

It is not a multi coin wallet. I just confirmed. So how can i add the KCC network to my wallet. I am honestly grateful for your assistance so far.

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64

@amara30 If you have a seed phrase, import it as a multi coin wallet and then try the steps above.
If you have a private key instead, try importing as a Kucoin Community Chain wallet on your Trust app.

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65

Since on the 29th may I send Ton from another wallet to trust wallet until now I haven’t received received it, but is showing on Tonscan Blockchain as success but nothing in my trust wallet. Here is the address EQCsy8_VG1y3KowvrNzlR7raAEywe6zI10t2Um5lF2o0sAb3

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66

@Josluv Please try switching your internet connection then reimport your wallet.

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67

Thanks you, I appreciate i have received my Ton, I follow your instructions and I received it.

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68

Thank you for your assistance. I import my wallet as a multi wallet and i saw my Etherum. I am so happy. Thank you.

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69

@amara30 @Josluv Glad you guys had it resolved now. Do have a lovely week ahead.