Please Help: BNB Not Recvd😭

Support & Feedback English
26

I have the same problem. I sent BNB coins into my trustwallet but can’t see them. It has been two days

I tried to post the screenshots but it says “Sorry, you can’t embed media items in a post.”

27

Hello @200571448 , @yasinhasbay
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

28

Screenshot_20211117-175634_Trust Wallet
Screenshot_20211117-175634_Trust Wallet1080×2400 138 KB

Screenshot_20211117-175119_Trust Wallet
Screenshot_20211117-175119_Trust Wallet1080×2400 132 KB

Screenshot_20211117-214509_Trust Wallet
Screenshot_20211117-214509_Trust Wallet1080×2191 189 KB

I sent $250 BNB coins from gate.io but I can’t see them in my wallet

29

Hello @yasinhasbay
Can you provide the transaction hash from Gate.io
I would suggest you contact their team regarding the missing deposit

30

0x1f30dd7db6a8ee754838dca795795c8827c9d1789465718cb11c411f65243ac1

Screenshot_20211117-221211_Chrome
Screenshot_20211117-221211_Chrome1080×2400 211 KB

I already contacted them but I don’t think that will solve my problem because it was sent successfully

31

Can anyone help? i transfered 2080 ve chai coin from my binance to my Trust wallet but the BNB never made it to my wallet. Its now been over 14 hours the transaction as being completed but my wallet never recvd the BNB. You can check the transaction using my BNB Trust wallet address is…
0x593Ed522de9Ed7C94d2021ea64DA8244654943c6

32

Hello @Jaspalsingh90
Your tokens were received and already sent out of your wallet.
You can check on the BscScan to confirm
0x593Ed522de9Ed7C94d2021ea64DA8244654943c6

33

5 posts were split to a new topic: My trust wallet balance

34

@JennyMillan thanks for your response.

Here are the things you requested.

TxHash 0xb6994457e4721f195d991cf20512b7e2f77f082df545b133b350243926f35d6d

Screenshot_20211118-081956
Screenshot_20211118-081956720×1480 88.1 KB

Screenshot_20211118-082048
Screenshot_20211118-082048720×1480 86.2 KB

Screenshot_20211118-082201
Screenshot_20211118-082201720×1480 133 KB

35

@Jaspalsingh90
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like
36

Hi @200571448
You sent your tokens directly to this address 0x7D5B61b9643e61632C333E535Ef98024EDC3dC42

41

@JennyMillan Unfortunately yes i thought it wouldn’t require me to swap to bnb first

42

Did you figure out what was wrong with mine because I shared the screenshots? Thank you in advance

43

Hello, I sent ETH from my trust wallet to Metamask ETH wallet address but i haven’t receive the ETH yet while the transaction displays “success” but nothing has being credited to my metamask wallet yet. I will be sending the screenshots here. Pls help me to release my fund. Thanks.

Transaction Hash: 0x286b4c4f28327d14089cedef1870fd5f959f867b4f1c9d2b167c6b9f6de1c482

44

Hello @Cyprian26
Did you try adding your tokens manually? I believe Metamask requires Smartchain tokens to be manually added.

45

Yes, i added the token manually. Up till now, I haven’t receive the token yet in my metamask wallet. Pls what can I do to recover my token back? Pls help me. Thanks.

46

@Cyprian26 contact Metamask for support on your deposit issue.

………….……

47

Hi i sent bnb from binance to my wallet , the transaction was successful but it is not showing in my wallet

Txid = 0xc07ee9493df419e066330c0380d8a851c0c9c73ffeaf0e5f43a20de37eb09d87

My adress= 0x72D657D4D4Ec3bcfe0fA514E948Cc27414324e26

48

Hello @Erol.akbayir
Your transaction ID has no history of received or sent tokens.
Please contact the Binance team.

49

Hello! I have swapped smart chain bnb about 2 days ago and it is not received. Recipient wallet shows the transaction and it successed but there’s no balance. Help please!
Can’t insert media in post (

Txhash C5098DD4CBC532E92359D2CC79EE8AED800B76D225B89BCB5C65A48A8F2AEC77

From bnb1m5amny2gs3xdyta6pksmr43zu4727w24syyks7

To bnb1xh5p9yju6p64449ym6eye9ywlqyrn6jrg5jx22