Purchased ETC doesn’t received

I purchased ETC and received confirmation of successful transaction however ETC still does not appear in my wallet.
Transaction was successful and I understand there is a activation fee however I have zero ETC in my wallet.

Hello @Behzad6871 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)




@Behzad6871 send your wallet address in plain text too (copy and paste). Also screenshot of the current ETC balance.

0x49dDc956d9FeAD3C66A28ef511c61c8c394A70d3

@Behzad6871 your ETC didn’t credited because you sent ETC BEP20 to your ETC native address.

To recover your funds, Please follow this guide (select ETC in the coin part): How To Recover Funds Sent to a Wrong Public Address

After getting the private key, open the Trust Wallet app > settings > wallets > + button on the top right corner > i already have a wallet > Smart Chain > import the private key

How can I trust to this website ? [BIP39 - Mnemonic Code ]
In the first step i must type my wallet security ,so it is possible to hack my account !!!

@Behzad6871 it’s 3rd party tool, you have to use it in offline mode. Switch off your internet connection, extract private keys then clear browser history and cache before restoring connection.