Qtum to trust Wallet from Binance, missing balance

[iamdeadlyz]

Your QTUM funds are SAFU. It’s still in your wallet. The issue with the app is that that the balance is not displayed properly.

[Shabnam]

As you know, this is my right to have my assets. Respectfully, Trust wallet team must refund it ASAP. Thanks for your replies.

[iamdeadlyz]

To clarify, the Trust Wallet team does not have your funds. As stated earlier, it is still in your wallet. If you need immediate access, you can get the recovery phrase of the wallet then import it to another app that supports QTUM.

[nightspectre]

Hi
I have same problem like others
I sent qtum to my trust wallet but nothing appear yet

[nightspectre]

I recieve successfuly the qtum coin but i can not see it in my balance, btw i can not send you proper screenshots due this error
“Sorry, you can’t embed media items in a post”

[Clapton2264]

[iamdeadlyz]

Hello @nightspectre, you can try to attach images again.

These are the things you can send:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
2. QTUM wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
3. Transaction hash or link (if you have any, please copy and paste)
4. Screenshots of the wallet (including errors or missing balance)

Thanks for the screenshot @Clapton2264! Took note of it.

[nightspectre]

[nightspectre]

[nightspectre]

https://qtum.info/tx/73cfedea28b8309dd07fef1a3724cba9e43de963434533dcc9b9cf7faab37827

[iamdeadlyz]

Thanks for providing the details @nightspectre. Relayed this to the dev team. Let’s wait for an update from them.

[salyever]

I have the same issue here
i transferred qtum to my trust wallet account and Its received in it but it’s haven’t been shown in my assets yet?
what can I do?

[iamdeadlyz]

Hi @salyever, thanks for reporting.

Please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
2. QTUM wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
3. Transaction hash or link (if you have any, please copy and paste)
4. Screenshots of the wallet (including errors or missing balance)

[salyever]

[salyever]

[iamdeadlyz]

Thanks for these screenshots, @salyever. Relayed this one as well.

Let’s all wait for them to give us some updates.

[iamdeadlyz]

@salyever, @nightspectre , @Shabnam, and @Clapton2264 (even if you tried it already), please try to use a VPN then refresh the balance. Check if it reflects the correct balance or not.

[Shabnam]

OMG . It was okay. I love Trust Wallet . Thanks!

[Clapton2264]

Unfortunately not yet .I cant see my Qutm balance